CPAP Coordinator - Sleep Lab - Lombard

Sleep Lab
If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

At  Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Overview: CPAP Coordinator

Position Highlights:

- Full-Time; 40 hours/week
- Hours: Monday-Friday; 8:00am-4:30pm
- Location: Lombard MOB
- Travel expected to Lockport MOB if needed for coverage

Benefits:

- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

The role involves communicating with patients regarding sleep study results, scheduling follow-up visits, and ensuring timely home setup of CPAP therapy as per physician orders.

Responsibilities

- Calls patients with Sleep study results after physician interpretation
- Answers patient's questions, explains the results in a way the patient can understand, and explains the patient's next steps including physician orders for therapy
- Schedules and provides patient education for CPAP. This may include CPAP masks fitting and desensitization
- Keeps a log of all studies performed and the date the patient was notified of results
- Schedules follow up visits for physician appointments as per protocol. Facilitates patient's timely home set up on CPAP after physician's order
- Services as a liaison between patient, physician, and DME company regarding CPAP therapy
- Ensures patients receive CPAP therapy at home in timely manner upon physician's order
- Completes CMN's for physicians from DME providers
- Provides Telephone Triage of CPAP issues
- Responds to all calls from patients and DME providers regarding CPAP use and equipment issues
- Alerts physicians of significant changes in CPAP compliance or other issues
- Assists in downloading compliance data from CPAP units
- Works with physicians and NP to ensure CPAP patients comply with follow up office visit schedule as per protocol

Requirements

- Knowledge of respiratory, neurological, and sleep physiology
- Strong organizational, verbal and communication skills
- RPSGT Preferred
- Minimum 5 years' experience with all types of CPAP/Bi-PAP Units
- Experience as a sleep tech with experience in pulmonary
- CPAP/Bi-PAP experience preferred
- DME experience preferred

The compensation for this role includes a base pay range of $24.02/hr -36.03/hr, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.