About this role
Part-Time: Assistant Self Storage Property Manager
Mason, OH 45040
Salary: $22,000/year + Bonus & Rental Commissions
Established self-storage management company is seeking a dependable and customer- focused A ssis t an t Proper t y M anager to support daily operations and help drive performance. This is an excellent opportunity for someone looking to grow in a stable industry with room for advancement. Some travel to Indianapolis may be required for t raining, mee t ings, and ou t ings.
We Ofer:
- Base Salary: $22,000-$23,000 annually
- Store performance bonus potential
- Rental commission opportunities
- Training and ongoing support
- Collaborative and team-oriented work environment
- Closed Sundays Position Overview:
The Assistant Property Manager supports the Property Manager in all aspects of facility operations, including customer service, rent collection, leasing, maintenance coordination, and general administration. The ideal candidate is professional, detail- oriented, and comfortable working independently.
Responsibilities:
- Support the Property Manager and serve as backup when they are unavailable, ensuring smooth daily operations
- Maintain tenant accounts, collect rent, and process move-ins/move-outs
- Greet prospects, show units, and follow up to maximize occupancy
- Provide excellent customer service and resolve tenant concerns
- Rent trucks and moving equipment, sell packing supplies
- Ensure facility cleanliness, security, and light maintenance
- Follow company policies and procedures
- Work independently and as part of a team to support overall operations
- Conduct light outside marketing to promote the facility and attract new renters
- Maintain tenant accounts by accurately recording payments, processing rent collections, and keeping delinquency rates within company standards
- Process move-ins, move-outs, transfers, and lease updates in the property management system
- Greet prospective renters, show available units, explain rental terms, and follow up to maximize occupancy
- Provide exceptional customer service by responding to tenant inquiries, resolving concerns, and handling conflicts professionally
- Monitor competitors and market trends to identify opportunities and stay informed about local pricing and promotions
- Ensure the facility is clean and organized, including light cleaning and general upkeep of units, ofice, and grounds
- Perform minor maintenance tasks or coordinate with vendors for repairs as needed
- Rent facility truck and moving equipment while ensuring proper usage and documentation
- Sell moving and packing supplies based on customer needs and maintain adequate inventory
- Follow company policies and legal requirements, including issuing proper notices for late payments, collection calls, rent increases, and lease violations
- Assist with security measures such as monitoring gate access, checking locks, and reporting any safety or security concerns
- Collaborate with team members and management to improve processes and contribute to overall business success
Qualifications:
- Previous experience in customer service, retail, or property management preferred
- Strong communication and organizational skills
- Basic computer proficiency
- Self-motivated, reliable, and detail-oriented
- Willingness to learn and follow procedures
- Reliable transportation and consistent punctuality
- Ability to work independently and as part of a team
- Ability to maintain a professional demeanor when handling dificult situations and customers
- Emotional awareness with the ability to stay calm and composed under pressure
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time of
- Vision insurance Application Question(s):