About this role
Location: Louisville, KY | Hybrid (On-Site & Work from Home)
Inizio Engage is seeking an experienced, patient-focused Pharmacist to join our HUB Patient Support Services team in Louisville, Kentucky.
In this role, you will provide pharmacy expertise, oversee prescription processing and verification, and collaborate with healthcare providers, pharmacy partners, and HUB services teams to support patients throughout their treatment journey.
You will play an important role in maintaining clinical integrity, ensuring regulatory compliance, and supporting efficient, high-quality pharmacy services. This position offers the opportunity to apply your pharmacy expertise in a non-dispensing environment focused on patient support and care coordination.
This is a hybrid opportunity combining on-site collaboration with the flexibility to work from home.
This is your opportunity to join Inizio Engage and contribute to innovative patient support solutions that help improve the patient experience!
Why You’ll Love Working Here
We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:
- Competitive pay that recognizes your experience, expertise, and impact
- Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
- Company-paid holidays so you can rest, recharge, and focus on what matters most
- Recognition programs, contests, and awards that celebrate your contributions
- Continuous growth opportunities through learning, leadership development, and career advancement support
- A collaborative culture where your ideas are valued and your work makes a difference
We’re also proud to be recognized for creating an exceptional employee experience:
- Best Place to Work in BioPharma — 2022, 2023, 2025
- Certified Great Place to Work® — 2021, 2023, 2025, 2026
Learn more: https://www.greatplacetowork.com/certified-company/7003732
What will you be doing?
- Provide pharmacy expertise and support the daily operations of our non-dispensing pharmacy within Inizio Engage's HUB Patient Support Services.
- Review and verify prescription orders for accuracy, completeness, appropriate dosing, regulatory requirements, and required authorizations.
- Process incoming prescriptions and prescription transfers accurately and efficiently in accordance with established procedures.
- Provide telephonic pharmacy consultation and professional medication information to prescribers, pharmacists, pharmacy technicians, and HUB services colleagues.
- Review potential drug interactions and provide clinical guidance to support safe and appropriate medication use.
- Collaborate with external specialty pharmacies, healthcare providers, pharmaceutical manufacturers, and internal teams to support pharmacy operations and patient services.
- Oversee and support pharmacy technicians, including reviewing prescription data entry, coordinating workflows, and providing coaching and training.
- Serve as a backup to the Pharmacist-in-Charge (PIC), including supervising pharmacy operations when required.
- Ensure compliance with state and federal pharmacy regulations, Board of Pharmacy requirements, HIPAA, accreditation standards, and established operating procedures.
- Maintain accurate clinical and operational records and support audit readiness, quality initiatives, and continuous process improvements.
- Participate in pharmacy meetings, clinical training, and professional development activities to maintain current knowledge of pharmacy practices.
- Support operational reporting, quality monitoring, and pharmacy improvement initiatives.
- Participate in the pharmacy on-call rotation as applicable.
- Support additional pharmacy operations and responsibilities as needed.
What do you need for this position?
- Bachelor of Science in Pharmacy (BS Pharm) or Doctor of Pharmacy (PharmD) degree from an accredited U.S. school of pharmacy.
- Current, unrestricted Kentucky pharmacist license in good standing.
- Ability to obtain additional state pharmacist licenses as required by the business.
- Minimum 3 years of post-graduate pharmacy experience involving pharmacy operations, clinical oversight, and patient care.
- Strong knowledge of pharmacy practice, prescription verification, medication safety, and applicable state and federal pharmacy regulations.
- Understanding of Board of Pharmacy requirements, accreditation standards, and pharmacy compliance procedures.
- Experience working with pharmacy management systems, prescription processing technology, and Microsoft Office applications.
- Strong clinical judgment, analytical thinking, organizational skills, and attention to detail.
- Excellent verbal and written communication skills with the ability to interact effectively with healthcare providers and internal stakeholders.
- Demonstrated leadership and collaboration skills, including the ability to guide pharmacy technicians and support cross-functional teams.
- Ability to work independently, manage multiple priorities, and support continuous improvement initiatives.
- Commitment to patient confidentiality, regulatory compliance, and delivering high-quality patient-centered pharmacy services.
- Flexibility to work in a hybrid environment, including required on-site work in Louisville, Kentucky.
Preferred Qualifications
- Experience working in specialty pharmacy, non-dispensing pharmacy, or patient support services.
- Experience collaborating with pharmaceutical manufacturers or supporting manufacturer-sponsored patient support programs.
- Experience overseeing pharmacy operations, regulatory compliance, operational workflows, or quality programs.
- Previous experience supervising, training, or mentoring pharmacy technicians and other pharmacy team members.
- Strong relationship-management skills with experience collaborating with healthcare organizations, pharmacy partners, and cross-functional stakeholders.
The base pay range for this position is $95K – $176K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.com/
Equal Opportunity & Inclusion
Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.
Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.
Candidate Use of Artificial Intelligence in Interviews
As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.
