Training Content Manager and LMS Administrator

SAIC is seeking a Training Content Manager and LMS Administrator to own the planning, creation, governance, and digital delivery of organizational content, including training materials, policies, job aids, and knowledge resources in support of the VA Medical Disability Exam (MDE) program. This essential program is dedicated to providing Veterans with timely, accurate, and thorough medical examinations, and plays a crucial role in enhancing the quality of life for our Nation's Veterans.

This is a remote position and may be performed from anywhere within the United States.

Responsibilities:

- Partner with Instructional Designers, Technical Writers, SMEs, trainers, HR, compliance, and operations leaders to identify training needs and validate content.
- Manage relationships with SAIC LMS administrators and vendors, content vendors, and freelancers.
- Establish approval workflows so that materials are reviewed and approved before distribution.
- Train administrators, instructors, and managers on LMS features and content standards.
- Develop and maintain a content strategy and editorial calendar aligned with business, compliance, and learner needs.
- Govern the maintenance and updates of eLearning modules, microlearning, videos, job aids, handbooks, and quick-reference guides.
- Manage the full content lifecycle: intake, drafting, subject-matter-expert (SME) review, approval, publishing, versioning, and retirement in the learning and document management systems.
- Make sure all content meets accessibility standards (e.g., Section 508 / WCAG).
- Audit content regularly for accuracy, relevance, and redundancy, and update it when policies or regulations change.
- Administer the LMS day to day, including user account creation, role and permission management, group and audience assignments, and deactivation.
- Upload, configure, and test courses (SCORM/xAPI packages, video, documents, assessments) before release.
- Build and maintain course catalogs, learning paths, curricula, and recertification schedules.
- Coordinate LMS upgrades, integrations (HRIS, SSO, content authoring tools), and release testing with IT and vendors.
- Run and distribute reports on completion rates, assessment results, overdue training, and learner engagement.
- Monitor training compliance and work with managers to resolve deficiencies within required timeframes.
- Maintain audit-ready training records and produce documentation on request.
- Use analytics to find content gaps and recommend improvements.

Required Qualifications:

- Bachelor's degree and 2 years of relevant experience, additional experience in lieu of degree
- Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines
- Demonstrated experience in content management, instructional design, or learning and development.
- Hands-on LMS administration experience (e.g., Cornerstone, Docebo, Moodle, Canvas, Workday Learning, TalentLMS, or similar).
- Experience with a CMS or knowledge-base platform (e.g., SharePoint, Confluence, WordPress).
- Working knowledge of eLearning standards (SCORM, xAPI, AICC) and authoring tools (e.g., Articulate Storyline/Rise, Adobe Captivate).
- Experience producing CMS and LMS reports
- Strong writing, editing, and information-architecture skills.
- Must be able to obtain and maintain a public trust clearance

Preferred Qualifications:
- Experience in a regulated or compliance-driven environment (healthcare, government, finance).
- Knowledge of adult learning principles and instructional design models (ADDIE, SAM).
- Experience with accessibility standards, video editing, or graphic design tools.
- Certifications such as CPTD, ATD, PMP, or LMS vendor certifications.