About this role
Project Manager – Commissary Operations
Location: Portsmouth, VA | Full-Time | Non-Union
Make a Difference While Leading a Team!
ServTech is a 501(c)(3) nonprofit organization
As a Source America-affiliated nonprofit agency participating in the Ability One Program, we are committed to providing employment opportunities for individuals with disabilities.
About the Position. We are seeking a dependable, motivated Project Manager to oversee daily commissary operations, lead employees, and ensure excellent customer service. This is an excellent opportunity for someone with retail, grocery, warehouse, or supervisory experience who enjoys leading a team and making a difference.
What You'll Do
- Supervise, schedule, train, and motivate employees.
- Oversee daily store operations and ensure all departments run smoothly.
- Maintain excellent customer service and resolve customer concerns.
- Ensure compliance with company policies, safety standards, and applicable regulations.
- Monitor merchandising, stocking, inventory, and store cleanliness.
- Complete scheduling, employee evaluations, reports, and other administrative duties.
- Address employee concerns and handle workplace issues professionally.
- Assist in all store departments as needed, except pharmacy.
- Oversee daily closing procedures and respond to emergencies when necessary.
What We're Looking For
- High school diploma or equivalent.
- Supervisory or management experience.
- Retail, grocery, stocking, warehouse, or janitorial experience preferred.
- Strong leadership, communication, and customer service skills.
- Ability to work independently and manage multiple priorities.
- Willingness to work evenings, weekends, and varying shifts.
- Ability to successfully pass a required background check.
- Military experience is a plus.
What We Offer
- Full-time employment.
- Paid time off.
- Bonus opportunities.
- An opportunity to grow professionally while supporting an important community mission.
Work Location: On-site, Portsmouth, VA
- Join ServTech and be part of a team where your leadership makes a difference!