Admissions Counselor

Westminster Seminary California (WSC) seeks a dynamic professional to serve as an Admissions Counselor on the Enrollment Team. Under the supervision of the Associate Director of Admissions, the Admissions Counselor is a customer service position that supports the seminary’s recruitment efforts by serving as a crucial point of contact for prospective students throughout the admissions process. As an ambassador for WSC’s mission of education and formation, the Admissions Counselor will help prospective students gain an understanding of the seminary’s theological distinctives, academic degree programs, financial aid and housing opportunities, and the logistics of relocation at the beginning of studies. Admissions Counselors work with the entire Enrollment Management team (i.e. the Academic Dean, Director of Admissions & Marketing, Associate Director of Admissions, Senior Enrollment Specialist, Dean of Students, and Registrar) to maximize student enrollment objectives.

This Counselor role involves leadership and service, storytelling and relationship building, strategy and analysis, and other special tasks that serve WSC as a Christian institution that seeks to glorify Christ, teach his gospel, and serve his church through graduate theological education.

RESPONSIBILITIES:

LEADERSHIP & SERVICE

- Serve on Admissions Counselor Team

- Serve on Enrollment Team

STORYTELLING & RELATIONSHIPS

- Know and tell the WSC Story

- Establish and cultivate positive relationships with prospective students

- Implement effective contact management procedures and utilize appropriate prospective student communication and database tools

- Maintain confidentiality of sensitive student information

- Support campus visits and admissions application processing

- Represent WSC at various conferences and other recruitment events

STRATEGY & ANALYSIS

- Implement and execute Recruitment and Enrollment Management strategic plan

- Collaborate in the development and implementation of print and digital marketing strategies for prospective students

- Contribute to the content and promotion of the seminary website and the organization and execution of WSC social media strategies

SPECIAL TASKS

- Serve as a point of contact for prospective student inquiries (incoming calls, emails, texts, chat, etc.)

- Maintain regular communication with prospective students and provide appropriate resources and services proactively and as needed

- Implement the prospective student contact management process, including distributing promotional materials, follow-up correspondence, and additional information to prospective students and admitted students; provide timely, essential communication to incoming (admitted) students

- Support the processing of incoming student application materials (data entry, filing, etc.)

- Assist student transition during initial enrollment and participation in the New Student Orientation process as needed

- Provide support for new international students upon arrival

- Assist in the organization and execution of on-campus and virtual recruitment events, including multiple prospective student visit events per year

- Provide support for projects as assigned by the Director of Admissions

- Support Front Office Assistant (FOA) as needed

QUALIFICATIONS:

- Profession of Christian Faith

- An understanding of and ability to articulate WSC’s distinctives and describe academic programs options

- Excellent interpersonal communication and customer service skills coupled with the desire and ability to represent the seminary in a positive and professional manner

- Bachelor’s degree or equivalent

- Two years’ relevant work experience in an office environment (preferred, not required)

- Excellent organizational and time management skills with attention to detail

- Proficiency in computer and web applications such as Microsoft Teams, Outlook, Word, Excel, and social media

- Ability to work independently and collaboratively to accomplish departmental and organizational goals focused on clear, consistent, and timely communication with prospective students

- Willingness and ability to establish and maintain collaborative working relationships with individuals from diverse cultures, disciplines and perspectives, including staff, faculty, students, and other WSC constituents

- Some travel and occasional evening and weekend work required

ABOUT WSC:

Westminster Seminary California exists to glorify Christ, teach his gospel, and serve his church through graduate theological study. WSC is a Christian institution that offers instruction in biblical, theological, and ministerial disciplines to both men and women in order to help them develop intellectually and spiritually as leaders.

While its primary focus is to educate and prepare men for ordained pastoral ministry, especially in Presbyterian and Reformed denominations, WSC also provides theological education to women and men who wish to serve the broader Christian community and society at large so that the whole body of Christ may be enriched through the diverse gifts bestowed by God’s Spirit.

Because “zeal without knowledge” and “knowledge without zeal” can only injure the church, WSC seeks to develop in its students a balance of scholarship and Christ-like piety where the proper cultivation of the mind increases the devotion of the heart. In this way, the Seminary strives to be an in-person academic community whose scholarly pursuits ultimately seek to glorify Christ, promote his gospel, and serve his church.

APPLICATION PROCESS:

All correspondence relating to the position of Admissions Counselor at Westminster Seminary California should be directed in confidence to the Associate Director of Admissions. The process is as follows:

- Review the pdf outlining the position responsibilities and qualifications.

- Apply using the Bamboo application (by 12/1).

- Wait to hear if you've received an interview.

The search will remain open until the position(s) is filled.