Sr. Workforce Relations Consultant

Senior Workforce Relations Consultant

As a Senior Workforce Relations Consultant, you will partner with the Manager, Workforce Relations to drive key initiatives and serve as a trusted advisor to a high-volume line of business. You will lead complex employee relations matters, conduct investigations, advise leaders and HRBPs, and deliver learning initiatives that promote compliance with HR policy, employment law, and best practices.

Employee Relations Management
• Lead employee relations in a high-volume environment, supporting physicians and diverse teams. Conduct impartial investigations into complaints and misconduct, including harassment, discrimination, and retaliation, and recommend outcomes—coaching, mediation, or corrective action—aligned with legal and policy standards.

Advisory & Coaching
• Serve as a trusted advisor to leaders on complex employee matters, including disciplinary actions, sensitive issues, and capability building. Approve disciplinary actions, accommodations, and terminations, provide guidance on best practices, and act as a team contact in the leader’s absence.

Training & Education
• Coordinate and support workforce relations training, including scheduling, facilitator assignments, and registration readiness. Facilitate learning on employment law, workplace practices, and policies, promote a culture of continuous learning, and stay current on HR laws and regulations.

Projects
• Lead system level or department level projects as assigned by leader.

Partnerships
• Collaborate with HRBPs and cross-functional teams on Workforce Relations initiatives and investigations, escalating high-risk matters as needed. Model conflict resolution and feedback practices, supporting capability building and alignment across the Workforce Experience team.

Continuous Improvement & Metrics
• Analyze investigation data and workforce metrics to identify trends, gaps, and root causes. Recommend policy updates, proactive solutions, and preventative actions to enhance team effectiveness, processes, and risk mitigation.

Documentation & Compliance
• Maintain thorough records of investigation materials and case summaries, using AH templates.

Education/Experience
• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• 5 plus years HR experience in fast-paced environments; 3 plus years workplace investigations experience.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred
• Strong executive presence and superb communication skills; knowledgeable in federal and state employment laws.
• Trusted advisor to HRBPs, leaders, and employees, demonstrating discretion, integrity, problem-solving, influence ability to work in “gray” areas and sense of urgency.
• Experienced in driving employee relations initiatives, mentoring others, navigating complex issues, and fostering relationships while maintaining empathy, objectivity, and adaptability in dynamic environments.
• Work independently, maintaining confidentiality
• Other Desired Skills: Adaptable and composed under pressure, skilled in solving complex challenges, confident, managing difficult personalities with professionalism, and delivering solutions with discretion, organization, and analytical precision.