HR Director

Job Title: HR Director Job Description
We are seeking an experienced Human Resources Director to provide strategic and operational HR leadership within a large, multi-location organization. This individual will serve as a trusted advisor to senior leadership and management while overseeing employee relations, HR compliance, performance management, benefits, compensation, organizational development, policy development, employee engagement, and workforce planning. The ideal candidate will be a hands-on HR leader who is comfortable operating strategically while remaining closely connected to managers and employees. Please note that this position will not be responsible for payroll processing or employee onboarding.
Responsibilities
- Provide strategic HR leadership and guidance to senior leadership, department managers, and employees.
- Lead employee relations efforts, including workplace investigations, conflict resolution, disciplinary matters, employee complaints, and corrective action.
- Coach and advise managers on performance management, employee development, documentation, leadership effectiveness, and difficult employee conversations.
- Ensure compliance with applicable federal and state employment laws and review, implement, and maintain HR policies, procedures, employee handbook provisions, and workplace standards.
- Oversee performance management programs, including goal setting, performance reviews, performance improvement plans, and corrective action.
- Partner with leadership on workforce planning, organizational structure, succession planning, employee retention, and talent development.
- Provide leadership and guidance regarding compensation programs, salary structures, job classifications, promotions, and internal equity.
- Oversee employee benefits administration and serve as an escalation point for complex benefits-related questions or issues.
- Oversee leave administration and compliance, including FMLA, ADA accommodations, Massachusetts Paid Family and Medical Leave, workers' compensation coordination, and other applicable leave requirements.
- Lead sensitive workplace investigations and recommend appropriate corrective or preventative actions.
- Monitor employee engagement, attendance, retention, and turnover trends and develop strategies to improve the employee experience.
- Partner with senior leadership and employment counsel on complex employee relations, regulatory, and employment matters when appropriate.
- Develop and monitor HR metrics, including headcount, turnover, employee relations trends, retention, and other workforce analytics.
- Support employee training, leadership development, and management-development initiatives.
- Maintain appropriate HR records and ensure employee information is handled accurately and confidentially.
- Lead and support HR projects and organizational initiatives as needed.
- Promote consistent HR practices and standards across multiple locations.
Essential Skills
- Strong background handling complex employee relations issues, workplace investigations, corrective action, performance concerns, conflict resolution, and coaching managers.
- Strong knowledge of federal employment requirements plus Massachusetts, Connecticut, and Rhode Island HR regulations.
- Proven ability to partner with executives and operational leaders around performance management, workforce planning, retention, compensation, benefits, succession planning, policy development, and organizational development.
- Excellent written, verbal, interpersonal, and organizational skills.
- Experience utilizing HRIS and employee management systems.
Additional Skills & Qualifications
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
- 7+ years of progressive Human Resources experience, including HR management or leadership experience.
- Experience supporting a multi-site, high-volume, or operational employee population strongly preferred.
- Experience within automotive, retail, manufacturing, distribution, hospitality, healthcare, or another operational environment is highly desirable.
- SHRM-SCP, SHRM-CP, SPHR, or PHR certification preferred.
- Strong judgment and the ability to handle confidential and sensitive employee matters professionally.
Work Environment
The work environment involves on-site presence for 40 hours per week. The role offers an opportunity to join the largest auto dealer in Western Mass, providing a dynamic and engaging workplace.
Job Type & Location
This is a Permanent position based out of West Springfield, MA.
Pay and Benefits
The pay range for this position is $120000.00 - $150000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Company benefits will be provided by client once an offer is extended.
Job Type & Location
This is a Permanent position based out of West Springfield, MA.
Application Deadline
This position is anticipated to close on Nov 27, 2026.
Workplace Type
This is a fully onsite position in West Springfield,MA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.