Leasing Manager (Broadstone Vega)

Position Overview

Insite Property Solutions, a boutique full-service property management company, is looking for a skilled Leasing Manager to join our team!

The Leasing Manager will drive leasing performance to achieve and sustain stabilized occupancy at Broadstone Vega community in Redmond, WA — converting prospects into residents, keeping the pipeline full, and delivering the hospitality-driven experience that defines Insite Property Solutions . As the onsite leasing leader, you’ll set the standard and coach Community Ambassadors in a lead-by-example, non-supervisory role. The ideal candidate is a proven closer with strong sales instincts, excellent customer service, and sharp attention to detail.

Come join a team that is proud to be recognized 3 years in a row as a Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

- Leasing & Sales Performance
- Perform all leasing activities — respond promptly to all leads, qualify prospects, conduct tours, and prepare and execute leases.
- Own prospect-to-tour and tour-to-lease conversion with timely, consistent follow-up.
- Coordinate move-ins and conduct New Home Orientations.
- Know availability, unit condition, current rents, concessions, and available move-in dates at all times.

- Occupancy & Stabilization
- Drive traffic, applications, approvals, and move-ins to reach and sustain stabilized occupancy.
- Partner with the Community Director and Portfolio Manager to set leasing goals and execute marketing and leasing plan for budgeted occupancy.
- Monitor prospect pipeline and key leasing indicators; adjust daily activity to hit targets.
- Support lease-up and occupancy-recovery efforts with creative outreach to generate qualified traffic.

- Leasing Guidance & Team Support (non-supervisory)
- Serve as onsite leasing leader in Community Director’s absence — keeping leasing activity on pace and answering in-the-moment questions.
- Coach, mentor, and model Insite leasing standards, tour quality, and customer-service expectations for Community Ambassadors.
- Assist with onboarding and training of Community Ambassadors; reinforce best practices through example and encouragement.

- Renewals & Retention
- Organize and implement Lease Renewal Program and adhere to Lease Expiration Management Program to stagger terms and protect occupancy.
- Lead renewal outreach and tenure recognition to make residents feel valued and reduce controllable move-outs.

- Market Intelligence
- Conduct regular market surveys and track competitor pricing, concessions, availability, and marketing trends.
- Analyze leasing and traffic data to identify barriers and recommend pricing, concession, and marketing adjustments.

- Systems & Technology
- Use Yardi to process applications, track availability, and record all traffic and leasing activity accurately and on time.
- Leverage AI leasing assistant (e.g., EliseAI) to manage leads, templates, and campaigns, and ensure the team completes assigned tasks within standard timeframes.

- Compliance & Administration
- Observe and follow all Fair Housing, Equal Opportunity, and Landlord-Tenant laws.
- Verify applications are correctly completed and processed promptly; create and audit resident files, rental agreements, and leasing paperwork for accuracy.
- Complete weekly traffic, apartment-status, and leasing reports; conduct routine leasing audits to confirm timely follow-up, accurate documentation, and lease compliance.

- Resident Experience
- Keep model and vacant homes tour-ready.
- Support resident events and retention initiatives; respond promptly and warmly to resident requests.

Qualifications

- 2+ years of residential/multifamily leasing or related sales experience required; 3+ years preferred.
- Demonstrated success in high-volume leasing, lease-up, or occupancy recovery strongly preferred.
- Prior experience leading, coaching, or mentoring a leasing team preferred (formal supervisory experience not required).
- Proven closing ability with strong sales, phone etiquette, and customer-service skills.
- Excellent time management, problem-solving, organization, and attention to detail; able to deliver quality results under tight deadlines and changing priorities.
- Working knowledge of Fair Housing and related property-management regulations.
- Proficient with Microsoft Office / Office 365; experience with Yardi (Voyager / CRM IQ) and an AI leasing platform (e.g., EliseAI) preferred.
- CALP or similar industry designation a plus.
- High school diploma or equivalent required; four-year degree or related coursework preferred.

Compensation

- Pay Range: $28.50 -$31.00. The placement within the range is based on factors such as prior experience, education/training, and work performance.
- Bonus Potential: Quarterly bonus potential of 3.75% (total of 15% annually) & $150 bonus per new lease.
- Retention Bonus.

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

- Medical, dental, and vision insurance
- Health Savings Account with monthly employer contributions
- Employer paid life insurance and long-term disability insurance
- Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
- Parental Leave
- 11 paid corporate holidays
- 401(k) with employer matching
- Employee assistance program
- Wellness Program with wellness allowance
- Rental discounts
- Training & career development
- Referral program
- Cell phone allowance

Schedule

- Full-time, 8-hour shift.
- Schedule will tentatively be Wednesday – Sunday. Days off: Monday/Tuesday. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.

Work Setting

- In-person at Broadstone Vega in Redmond.

Insite Property Solutions is an Equal Opportunity Employer.

All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite’s Employee Handbook.