Business Analyst, Experienced

Your Role

The Pharmacy Operations and Stabilization team provides end to end oversight of all Pharmacy benefit intent, quality assurance, testing, and production stabilization activities ensuring benefit changes are clearly defined, accurately validated, and effectively managed from issue identification through resolution within a matrixed environment. The Business Analyst, Experienced will report to the Manager, Business Analysis. In this role you will support translating pharmacy benefit intent into clear business requirements, assist with QA and testing efforts to validate benefit accuracy, and contribute to issue analysis and resolution across matrixed business, clinical, technical, and vendor teams.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

- Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience
- Requires at least 3 years of prior relevant experience
- Requires Experience developing business requirements, process documentation, test scenarios, or operational reporting
- Experience supporting QA, UAT, production validation, issue triage, or root cause analysis in a cross-functional environment strongly preferred
- Strong analytical, problem-solving, documentation, and communication skills required
- Healthcare, pharmacy benefit management, managed care, or claims/benefit configuration experience strongly preferred
- Experience working with vendors, technical teams, or matrixed business partners to resolve operational issues experience strongly preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.