Receptionist - Community Relations

Beloit Health System is looking to add a Front Desk Receptionist to our Team!

Shift: 1st & 2nd

Schedule: Hours between 6a - 8p (shifts up to 8 hours/day)

Hours per week: Varied - Per Diem

Benefits Status: Not Eligible

Department: Community Relations

The Front Desk Receptionist greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System. Also performs various clerical duties.

- Answers phone by fourth ring.

- Greets visitors and callers, provides information requested.

- Updates patient room changes and phone changes by calling admission office.

- Runs daily pastor list.

- Posts meeting information (evening shift only).

- Manages escorts to ensure patient deliveries are completed in a timely fashion.

- Insures that front desk phone coverage is maintained on off hours. (i.e. transfer to switchboard).

- Insures scheduling and smooth operation of the valet service.

- Documents and forwards all information needed by receptionist on next shift.

- Flexible in working hours if needed.

- Confidentiality is a must!

- Completes extra projects as assigned.

Job Requirements

- Excellent phone skills and pleasant speaking voice.

- Ability to assess communicated needs and respond appropriately.

- Ability to effectively interact with the public.

- Ability to work independently with minimal supervision.

- Must adhere to established hospital and Community Relations department policies, rules and regulations.

- Maintain ethical conduct and keep confidential personal and medical information about patients.

- Ability to speak clearly and distinctly and to interact positively with the public.

- Ability to do basic computer work.

- Pleasant smile and professional appearance, i.e. attire.

- Must be very flexible in working hours.

- Able to work holidays when needed.

- Able to work different shifts

- Weekdays 7am - 8pm (2 shifts)

- Weekends 8am - 8pm (2 shifts

- Reporting Relationship: Lead Receptionist, Executive Director of Foundation/Marketing/Community Relations

Apply to join our team today!