Field Service Technician

Job Type
Full-time

Description

This role focuses on the installation, maintenance, troubleshooting, and repair of industrial pumps and rotating equipment at customer facilities. You'll remove and install equipment, perform shaft alignments, replace bearings and mechanical seals, diagnose mechanical failures, and help return equipment to service safely and reliably.

This is a mechanically focused industrial field service role – not an electrical or PLC/controls position. The work involves a variety of equipment, customers, and industrial environments, with occasional shop-based repair work. Experience in industrial maintenance, millwright work, or rotating equipment repair provides a strong foundation for this position.

About Fischer & Tencarva

Fischer Process Industries is a leading distributor and service provider of pumps, valves, instrumentation, controls, and process equipment serving customers throughout Ohio, Kentucky, Indiana, and West Virginia.

Fischer is part of Tencarva Machinery Company , one of the largest and most respected distributors and OEM-authorized service networks in the pump and process equipment industry. Together, we provide equipment distribution, applications engineering, OEM-authorized repair, field service, automation & controls, and custom fabrication for industrial and municipal customers across 38 locations in 18 states. Learn more at tencarva.com

Equipment You'll Work On

- Self-priming centrifugal pumps (Gorman-Rupp is our primary pump line)
- Vertical turbine pumps
- Mag-drive pumps
- Air-operated diaphragm (AODD) pumps
- Gearboxes, motors, blowers, valves, mixers/agitators, and other rotating equipment

What You'll Be Responsible For

- Remove, install, inspect, troubleshoot, and repair industrial pumps and rotating equipment at customer facilities.
- Perform shaft alignments using laser or dial indicator methods and other precision mechanical alignment work.
- Replace mechanical seals, packing, bearings, couplings, shafts, impellers, and other worn or damaged components.
- Diagnose equipment problems such as leaks, excessive vibration, overheating, bearing failures, and premature seal wear.
- Perform mechanical inspections, preventive maintenance, and routine service on customer equipment.
- Disassemble and reassemble pumps and related equipment for repairs, component replacement, and maintenance.
- Inspect shafts, couplings, and other mechanical components for wear, damage, and alignment issues.
- Use micrometers, dial indicators, calipers, feeler gauges, and other measuring tools to check clearances, shaft runout, and equipment condition.
- Assist with equipment startup, operational checks, and troubleshooting following installation or repair.
- Read and interpret mechanical drawings, parts diagrams, equipment manuals, and OEM documentation.
- Identify equipment problems, document findings, and communicate repair recommendations to customers and service leadership.
- Coordinate service activities with customers and internal teams to complete work safely and efficiently.
- Follow company and customer safety procedures, including lockout/tagout and applicable industrial safety requirements.
- Perform occasional shop-based repairs and other mechanical service work as needed

Why Fischer / Tencarva

- Earn up to 120 hours (3 weeks) of PTO per year, plus 10 paid holidays
- Profit Sharing via 401(k)
- Tencarva is one of the largest and most respected distributors and OEM-authorized service networks in the pump industry
- Stable, growing company with nearly 50 years of sustained success and growth - with no history of layoffs
- Long-term customer relationships with consistent demand for repair and field services
- Variety of equipment and industrial environments – not repetitive maintenance on the same machines every day
- Big-company resources with a local-shop feel
- Family-oriented culture that respects life outside of work
- Emphasis on quality workmanship, safety, and doing the job right

Insurance benefits include medical, dental, vision, disability, and life.

Requirements

Required Experience & Qualifications

- 2+ years of hands-on industrial mechanical experience involving pumps, rotating equipment, industrial maintenance, millwright work, or related equipment repair (5+ years preferred)
- Experience removing, installing, maintaining, or repairing industrial pumps, motors, or other rotating equipment
- Experience replacing bearings, mechanical seals, packing, couplings, and other mechanical components
- Experience with shaft alignment and precision mechanical measurements; familiarity with laser alignment is preferred, but dial indicator alignment methods are also helpful
- Strong mechanical troubleshooting skills and ability to diagnose equipment failures
- Ability to use common mechanic's tools and precision measuring equipment
- Ability to read and interpret mechanical drawings, parts diagrams, and equipment manuals
- Comfortable working at industrial customer facilities, following site safety requirements, and communicating with customers
- Willingness to travel to customer locations, including overnight travel as needed
- Valid driver's license

Additional Helpful Experience (preferred, not required)

- Complete pump tear-downs, rebuilds, and remanufacturing
- Experience with Gorman-Rupp pumps, vertical turbine pumps, multistage pumps, and other industrial pump designs
- Vibration analysis, dynamic balancing, and advanced rotating equipment diagnostics
- Industrial pipefitting, welding, and fabrication
- Rigging, signaling, and equipment lifting
- Pump base installation, sole plate leveling, grouting, and concrete work
- Familiarity with three-phase electric motors, including installation, replacement, and basic troubleshooting
- Experience troubleshooting industrial electrical systems, including 480V three-phase power circuits
- Experience troubleshooting, installing, commissioning, or programming PLCs, VFDs, instrumentation, and industrial control systems
- Manual machining and other precision repair work

Key Skills: Industrial field service, pump installation, pump repair, rotating equipment, industrial maintenance, millwright, centrifugal pumps, Gorman-Rupp pumps, mechanical seals, bearings, packing, shaft alignment, laser alignment, mechanical troubleshooting, preventive maintenance.

The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.