About this role
Summary
The Director, EMS provides strategic leadership for Baptist Health EMS operations within an assigned market while contributing to the development and execution of systemwide EMS strategy. The Director establishes accountable leadership structures, aligns market operations with system standards, and drives performance across safety, quality, workforce, finance, compliance, and service delivery.
Through effective delegation, leader development, data-informed decision-making, and cross-functional collaboration, the Director ensures sustainable operational performance and consistent execution. The Director identifies opportunities for standardization, growth, innovation, and resource optimization while advancing Baptist Health’s mission, strategic priorities, and commitment to safe, reliable patient care.
Job Description:
Baptist Health is looking for a Director, EMS to lead our Baptist Health EMS operations in Louisville!
- Develops and maintains a strategic plan for the system relative to ambulance, patient transport, and EMS.
- Reviews and evaluates current and future Ambulance EMS issues and trends to ensure that the department's medical services reflect the most current technology and service delivery alternatives to provide safe and efficient patient care.
- Evaluates both new and ongoing business opportunities for associated business lines.
- Prepares and monitors departmental annual budget.
- Plans, organizes, directs, and reviews all functions and activities related to Ambulance/EMS.
- Establishes goals and objectives, policies, and performance standards for all relevant personnel and related departments.
- Works to identify and implement potential synergies and efficiencies across all of Baptist Health’s markets in relation to Ambulance, Patient Transport, and EMS services.
- Serves as public information officer and interacts with various groups and organizations within the community and state.
- Conducts investigations regarding personnel complaints or in response to complaints about emergency medical services provided or safety procedures followed by department personnel. Recommends disciplinary action when appropriate.
- Keeps current and ensures compliance with all relevant regulations and mandates, including in the governmental, legal, and payor spaces.
Minimum Requirements
- Bachelor's degree in business or related field required; Master’s degree preferred.
- Minimum 5-8 years of recent experience managing an emergency medical services program required.
- Kentucky EMT-P licensure or Kentucky EMT-Basic certification required.
- BLS for Healthcare Provides issued by AHA or ARC.
- PALS & ACLS certifications.
- Other certifications & specialty training as required by the Kentucky Board of EMS.
- Valid driver’s license required.
- Ability to manage multiple priorities.
- Excellent interpersonal, financial, analytical, and soft skills essential.