About this role
Description
Do you like turning numbers into decisions? Amazon is hiring a Program Manager for the Egypt Delivery Service Partner (DSP) program. You will own pricing strategy and profitability health for DSP network in Egypt. You will build the cost models, run the analysis behind rate card and incentive decisions, and bring clear recommendations to senior leadership.
The role sits where commercial thinking meets operations. You will work with Operations, Finance, Fleet, Legal, and Payments to make sure DSP partners stay financially healthy and our delivery costs stay competitive. If you are comfortable with data, can handle ambiguity, and can explain a hard trade-off in plain language, this role is for you.
Key job responsibilities
1. Own DSP pricing and profitability for Egypt. Keep rate cards models up to date and competitive, run partner profitability analysis, and propose rate changes backed by data across our four pillars: Cost, Speed, Performance, and Scale.
2. Build and maintain cost models. Track labor, vehicle, fuel, and other cost drivers. Model how changes in volume, inflation, currency movement, or regulation affect DSP economics and Amazon's cost per package.
3. Design and track incentive programs. Build Peak and seasonal incentive proposals, run scenario analysis, track spend against budget, and measure whether incentives actually changed partner performance and capacity.
4. Feed into planning and business reviews. Provide inputs and analysis for OP1/OP2 planning, and prepare pricing and profitability content for WBR and MBR. Write clear documents and narratives for senior leadership.
5. Standardize and automate. Turn manual pricing processes into repeatable mechanisms. Adopt and adapt regional and WW playbooks for Egypt, and build dashboards and reporting that improve the speed and quality of decisions.
6. Work across teams. Partner with Operations, Finance, Fleet, Legal, Payments, DSP comms and Change Management to roll out pricing changes on time, answer DSP partner questions, and work through escalations.
7. Support DSP partner health. Spot partners at financial risk early, find the root cause, and recommend corrective action.
About the team
The MEATR DSP team owns expansion, pricing, profitability, performance, and capacity planning for the DSP program across the Middle East, Africa, and Turkey. We set the commercial frameworks that keep our delivery network financially sustainable and ready for growth. In Egypt, the DSP program is growing quickly, and pricing decisions directly affect partner health, delivery capacity, and the customer experience. We work closely with regional and WW pricing teams to keep our approach aligned with global standards while fitting local market conditions.
Basic Qualifications
- Bachelor's degree in management, business administration, economics, engineering, marketing
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in English
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of the Egyptian market, including labor and cost dynamics
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