Care Coordination Specialist

SSM HealthMadison, WisconsinOn-siteFull-timeNew grad, 0–1 yearsListed 23 hours ago

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About this role

It's more than a career, it's a calling.
WI-SSM Health West Beltline

Worker Type:
Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Apply today.  SSM Health – We bring out the incredible in you, every day.

Job Summary:
Responsible for detailed preview of charts for high complexity patients and patients in the population health programs within the virtual care center. Works with providers across the organization to ensure accurate coding for diagnosis. Assists in providing cost-effective healthcare services through telephonic outreach. Serves as a liaison between patients, physicians and all other members of the interdisciplinary health care team.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

- Reviews charts to identify ongoing health maintenance needs and facilitates next steps to assist patients in meeting those needs.
- Obtains outside medical records and assists with uploading into the electronic medical record.
- Schedules patient appointments and assists licensed personnel to enhance comprehensive patient care and reduce gaps in care.
- Works in constant state of alertness and safe manner.
- Performs other duties as assigned.

EDUCATION

- Bachelor’s degree in a healthcare related field or equivalent combination of education and experience

EXPERIENCE

- No experience required

PHYSICAL REQUIREMENTS

- Constant standing and walking.
- Frequent use of hearing and speech to share information through oral communication.
- Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent reaching, gripping, and keyboard use/data entry.
- Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
- Occasional use of vision to judge distances and spatial relationships.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Occasional lifting/moving patients.
- Occasional use of smell to detect/recognize odors.
- Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

- None

Department:
8149000069 Value Based Care

Work Shift:
Day Shift (United States of America)

Scheduled Weekly Hours:
40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination