Automotive Office Manager

Pohanka Honda of BoerneTexas, United StatesOn-siteFull-timeStaff, 8–12 yearsListed 1 month ago

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About this role

Honda of Boerne is seeking an experienced, highly organized Office Manager to oversee daily administrative operations. This is a hands-on leadership role responsible for ensuring the dealerships office, accounting support, HR administration, and customer-facing administrative processes run smoothly and professionally.

You will be the central point of coordination between sales, service, finance, and ownership, helping maintain a high standard of accuracy, compliance, and customer experience.

Key Responsibilities

- Oversee all front-office and administrative operations

- Manage dealership paperwork flow (deals, title work, registration, contracts, and filing)

- Support accounting functions: accounts payable/receivable coordination, daily deposits, vendor invoices, and expense tracking

- Supervise and schedule administrative staff (reception, title clerk, cashier)

- Maintain accurate personnel files, timekeeping, and basic HR administration

- Ensure compliance with dealership policies, state DMV requirements

- Handle customer inquiries, complaints, and administrative follow-up with professionalism

- Coordinate with sales and F&I teams on deal packaging and documentation accuracy

- Manage office supplies, equipment, and vendor relationships

Qualifications

- 3+ years of office management or administrative leadership experience (automotive dealership experience strongly preferred)

- Strong knowledge of dealership processes, title/registration workflows, and deal documentation

- Excellent organizational skills with high attention to detail and accuracy

- Proficiency in Microsoft Office (especially Excel) and experience with dealership management systems (e.g., CDK, Reynolds, Dealertrack, or similar)

- Ability to manage multiple priorities in a fast-paced environment

- Strong written and verbal communication skills

- Professional, discreet, and customer-focused demeanor

- High school diploma required; associates or bachelors degree preferred

- Valid drivers license and clean background check required

What We Offer

- Competitive base salary commensurate with experience

- Performance-based bonus potential

- Health, dental, and vision insurance options

- Paid time off and holidays

- 401(k) opportunity

- Employee vehicle purchase/lease discounts

- Opportunity to grow with a new/expanding dealership