About this role
Role:Receptionist
Location: Riyadh, KSA
Fast Fit EMS Fitness, the market leader and
largest provider of EMS services in Saudi Arabia, is seeking dedicated
Receptionists and Customer Service Representatives to join our team.
With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic
work environment and numerous benefits for our employees.
About Us:
Founded in 2019, Fast Fit EMS Fitness has
rapidly grown to become a prominent name in the fitness industry. Our
commitment to excellence and innovation has led to the expansion of 11
clubs in major cities across Saudi Arabia. We take pride in offering
top-tier EMS training and fostering career growth opportunities for
our employees.
Responsibilities :
· Customer Reception: Greet visitors and
clients warmly and direct them to their desired location within
the facility.
· Providing Information: Offer basic
information about the products or services provided and answer any
inquiries clients may have.
· Directing Phone Calls: Route incoming calls
to the appropriate departments within the facility and handle
simple inquiries over the phone.
· Handling Complaints: Address complaints
professionally, striving to resolve them promptly or directing
them to the appropriate person.
· Scheduling Appointments: Organize the
schedule for pre-booked appointments to ensure no
overlaps.
· Problem-Solving: Work to resolve any issues
clients may face related to the services or products
offered.
· Offering Additional Assistance: Provide extra
help to clients by guiding them around the facility or advising on
product choices.
· Maintaining a Positive Work Environment:
Contribute to a positive work environment by interacting politely
and professionally with clients and colleagues.
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!
Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist roles
(fitness or hospitality preferred)
- Friendly, professional, and confident communication skills
- Ability to handle member inquiries, registrations, and basic
sales
- Basic computer skills (booking systems, MS Office, or CRM
software)
- Presentable appearance and positive attitude
Benefits
- Competitive salaries, benefits, and
incentives
- Comprehensive health
coverage
- Exceptional work
environment
- Specialized
training
- Career growth
opportunities
- Opportunities on a
global level
- 30 days of paid
annual leave