About this role
Job Summary:
Manages the planning, coordination, and delivery of technical training programs for distributors, dealers, and customers within the region, ensuring the availability of the facilities, resources, qualified instructors, and systems required to address training needs, new products, new hires, and performance gaps.
Provides technical support to customers and internal teams on automotive and diesel systems, with a strong focus on front drive axles, braking systems, suspension systems, and heavy-duty vehicle applications for on-highway and off-highway markets. Analyzes and resolves technical issues, shares technical knowledge and best practices, and contributes to product, process, and technical service improvements through training, troubleshooting, and effective follow-up of technical requirements.