Spanish-Speaking Customer Support Specialist - BUD

transcosmos (TCIS)Budapest, BudapestHybridFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Location: Budapest
Work arrangement: Hybrid
Employment type: Full-time

Do you speak Spanish fluently and enjoy solving problems and helping customers?

We are looking for Spanish-speaking colleagues to join an international customer support team in Budapest. In this role, you will support customers of a well-known consumer technology brand and help them with product-related questions and everyday technical issues.

What will you do?

- Provide professional customer support in Spanish
- Assist customers with product-related questions and technical issues
- Understand the customer's problem and guide them towards the right solution
- Support customers with basic troubleshooting
- Document customer interactions accurately in internal systems
- Cooperate with other teams when further assistance is required
- Ensure a professional and positive customer experience

Requirements

What are we looking for?

- Fluent Spanish language skills
- Confident English communication skills
- Strong communication and problem-solving skills
- Customer-focused and patient approach
- Interest in technology and willingness to learn
- Ability to work independently and as part of an international team

Previous experience in customer service, technical support, helpdesk or a similar role is an advantage.

Benefits

What can you expect?

- Hybrid working arrangement in Budapest
- International and multicultural working environment
- Structured onboarding and training
- Opportunity to use Spanish and English on a daily basis
- Experience supporting an international consumer technology brand
- Long-term professional development opportunities

Interested?

If you speak Spanish fluently and are looking for a new opportunity in Budapest, we would be happy to hear from you.

Apply with your English CV and our recruitment team will contact you with further details.