About this role
Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations.
Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.
We are looking for a proactive Carrier Sales Representative. In this role, you’ll be responsible for carrier sourcing, building strong carrier relationships, negotiating rates, and covering loads, with a focus on securing reliable capacity for key lanes. You’ll also handle carrier onboarding, TMS updates, and pickup/delivery appointment scheduling.
Responsibilities:
- Source and develop relationships with reliable carriers for high-volume and frequently used lanes.
- Conduct carrier sales and prospecting to build a strong and consistent carrier network.
- Identify carriers with the capacity and equipment to consistently operate on key lanes.
- Build and maintain long-term carrier relationships, with the goal of establishing dedicated monthly lane coverage.
- Onboard new carriers, ensuring all required information and documentation are completed.
- Negotiate carrier rates while maintaining competitive pricing and a high level of service.
- Source and secure carriers to cover available shipments within required pickup and delivery timeframes.
- Monitor shipment coverage and proactively address any uncovered or at-risk loads.
- Update and maintain accurate shipment and carrier information in the TMS.
- Schedule and reschedule pickup and delivery appointments as needed.
- Communicate with carriers, drivers, and internal teams to ensure smooth and on-time shipment execution.
Requirements
We're looking for someone who has:
- Strong understanding of refrigerated freight and its specific requirements.
- 3-5 years of experience working with refrigerated carriers.
- Ability to work independently and take full ownership of responsibilities.
- Spanish-speaking skills are a huge plus.
- Cross-border logistics experience is a huge plus.
Working Conditions
- Working schedule: Monday-Friday 8 am-5pm EST
- Competitive salary in USD
- Performance-based bonus opportunities
- Remote or office work (depending on location)
- Equipment provided
- Paid time off
- English courses
- Professional development opportunities
If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.