Client Manager - Business Development

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary:
Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.

Key Responsibilities

Business Development & Market Expansion

- Identify and develop new business opportunities across assigned geographies, industries, and customer segments.
- Drive revenue growth through acquisition of new customers, partners, and strategic accounts.
- Develop and execute business plans to achieve sales, profitability, and market share objectives.
- Establish a strong market presence by identifying emerging technology and business opportunities.

Channel & Partner Management

- Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
- Build strong relationships with existing partners to increase business contribution and engagement.
- Enable partners through training, joint business planning, and solution positioning.
- Drive partner-led demand generation and pipeline development activities.

Customer Engagement & Account Development

- Build and maintain relationships with key customer stakeholders and decision-makers.
- Understand customer business challenges and align technology solutions to their requirements.
- Conduct customer meetings, presentations, and solution discussions to generate business opportunities.
- Drive customer satisfaction, retention, and account growth.

Vendor Collaboration

- Work closely with technology vendors to execute business plans and growth initiatives.
- Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.
- Monitor vendor performance and maximize business opportunities through strategic alignment.
- Identify opportunities to introduce new technologies and solutions into the market.

Sales & Revenue Management

- Own revenue, margin, and growth targets for assigned business portfolios.
- Develop and maintain a healthy sales pipeline through proactive opportunity generation.
- Manage the complete sales cycle from lead generation to deal closure.
- Prepare accurate sales forecasts and business reports.

Solution Selling & Market Intelligence

- Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.
- Stay updated on industry trends, competitor offerings, and emerging technologies.
- Conduct market analysis and identify opportunities for business growth.
- Develop strategies to improve competitive positioning and market penetration.

Cross-Functional Collaboration

- Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.
- Support successful execution of customer projects and business initiatives.
- Collaborate on marketing campaigns, events, webinars, and lead-generation activities.
- Ensure smooth communication between customers, partners, vendors, and internal stakeholders.

Desired Skills & Competencies

- Strong business development and channel sales expertise.
- Knowledge of IT distribution business models and partner ecosystems.
- Proven ability to acquire new customers and develop strategic partnerships.
- Strong relationship management and networking skills.
- Excellent negotiation and commercial acumen.
- Solution-selling and consultative sales approach.
- Strong communication, presentation, and stakeholder management skills.
- Analytical mindset with a data-driven approach.
- Ability to work independently and manage multiple priorities.

Educational Qualification

- Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
- MBA in Sales, Marketing, or Business Management preferred.

Preferred Experience

- 6+ years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
- Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
- Strong relationships within the reseller, system integrator, and channel partner ecosystem.