AI Solutions Engineer (IL)

Reindeer AITel Aviv, Tel AvivOn-siteFull-timeSenior, 5–8 yearsListed 3 months ago

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About this role

We are a well-funded, early-stage startup hiring our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands-on, technically deep builder who thrives in fast-moving environments, enjoys making things work in the real world, and partners closely with founders, Product, and R&D to deploy and scale complex, AI-driven enterprise solutions.

You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow.

Key Responsibilities

Customer Onboarding & Process Analysis

- Engage with customers post-close to understand workflows, operational processes, and deployment requirements.
- Translate findings into clear implementation plans for AI-powered solutions.

Data, AI Models & Workflow Development

- Partner with customers to assess data readiness and gather inputs for AI workflows.
- Configure and integrate AI components into tailored, AI-driven workflows.
- Collaborate with R&D to close data gaps and extend product capabilities when needed.

Deployment & Proof of Value

- Own end-to-end solution deployment and ensure models meet performance and business value expectations.
- Define success metrics and drive adoption post-launch.

Integration, Security & Rollout

- Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security.
- Guide customers through security, compliance, and IT approval processes.
- Plan and execute rollout to drive smooth implementation and adoption.

Qualifications

- 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role.
- Experience in the enterprise segment, specifically within the Israeli market, preferably in traditional industries such as financial services, insurance, and banking.
- Strong analytical skills with the ability to translate business needs into technical solutions.
- Strong understanding of AI concepts and their enterprise applications.
- High adoption of modern AI tools and workflows.
- Experience supporting deployments across cloud environments and enterprise system integrations.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle.
- Excellent Hebrew proficiency (daily client communications are in Hebrew)

Nice to Have

- Experience with process mining, workflow mapping, or operational analytics
- Familiarity with enterprise platforms
- Financial services industry experience