Residential Care Worker (High Intensity) - Wollongong

Sydney Health & Care ServicesOn-sitePart-timeListed 2 weeks ago

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About this role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

We have Casual and Part time shifts available:

Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential.

Shift duration ranges from 3hrs - 8hrs.

This role requires:

- Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability

- Familiarity with restrictive practices

- Management of high and frequent behaviours of concern

Behaviours of concern you must be confident supporting:

- self-injurious behaviours  (e.g., head hitting, biting)

- physical aggression  (e.g., grabbing, scratching, striking)

- property damage  (e.g., throwing items, slamming doors)

- absconding/exit-seeking behaviours

- sensory-seeking and repetitive behaviours

- complex personal care needs (including hygiene and faecal smearing support)

Key responsibilities

- Follow BSP strategies consistently (including Green/Yellow/Red response)

- Use  low arousal de-escalation  and proactive support strategies

- Provide personal care, hygiene support, and daily living assistance

- Medication administration  (Webster packs) and PRN processes as authorised

- Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting

- Maintain participant dignity, privacy, and professional boundaries

- Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call)

What we’re looking for

- SIL experience and confidence with complex behaviours (highly regarded)

- Strong documentation skills and ability to follow plans precisely

- Medication competency (or willingness to complete competency assessment promptly)

- Calm under pressure, consistent, and respectful communication

Essential requirements:

- NDIS Worker Screening Check  (or willingness to obtain immediately)

- National Police Check

- First Aid + CPR  (current)

- Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)

- Minimum  Cert IV in Disability / Community Services / Mental Health  (or equivalent)

- Unrestricted Australian work rights

- No sponsorship provided

- Two professional references