About this role
Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours, dementia and dual diagnosis (drug & alcohol).
Casual shifts available:
(Female workers ONLY)
Location: Bradbury
Tuesday, Wednesday and Friday: 10am - 2pm
Requires experience in: AOD support, mental health, brain injury, and personal care.
(Female workers ONLY)
Location: Penrith
Thursday: 10am - 3pm
Requires experience in mental health
(Female or Male workers)
Location: Chipping Norton
Monday and Wednesday: 11am - 1pm
Requires experience with dementia
Key Responsibilities of this role:
- Experience supporting people with complex needs, ABI, dementia, and/or mental health
- Supervision and prompting of medication administration
- Strong emotional regulation and calm communication style
- Use validation, reassurance, and redirection during distress
- Respect choice and control, including refusal of support
- Follow Behaviour Support Plans and safety protocols
- Personal care and manual handling when necessary
- Assistance with hygiene, cleaning, and bedding
- Maintain accurate, objective documentation
What you bring:
- A reliable car with comprehensive insurance (mandatory) , full unrestricted Australian driver's licence, and willingness to travel across Sydney
- Proven reliability, professionalism, and excellent communication
- Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
- Calm under pressure; strong judgment and boundaries
- Smartphone literacy for rostering and documentation
Must-have compliance (or willing to obtain):
- NDIS Worker Screening Check
- Working With Children Check (NSW)
- First Aid & CPR
- Police Check
- Unrestricted work rights in Australia
- Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)
Why join SHCS:
- Consistent shifts with a supportive team and on-the-ground coaching
- Pathway to part-time employment after consistent performance
- Paid training and upskilling in behaviour support and mental health
- Competitive Award pay with penalties and allowances, plus KM reimbursement
- Meaningful work where your reliability genuinely changes lives