About this role
What You'll Do:
- Conduct regular call-outs to inactive drivers to encourage reactivation.
- Collaborate with the Driver Support team to address driver concerns and issues promptly.
- Identify and address any deviations from established standards or benchmarks.
- Implement strategies to optimize driver availability during peak demand hours.
- Create and maintain reports to track the success of driver initiatives.
- Implement Panalomoves or similar incentive programs to motivate and reward drivers.
What You'll Need:
- Previous experience in operations, supply management, or reactivation roles preferred.
- Strong analytical skills with the ability to derive insights from data.
- Excellent communication skills for effective interaction with drivers and internal teams.
- Proven ability to work collaboratively in a fast-paced and dynamic environment.
- Familiarity with the ride-sharing or logistics industry is a plus.