About this role
- Supervise and coordinate restaurant staff to ensure efficient and seamless operations.
- Maintain high standards of food and beverage service quality and guest satisfaction.
- Conduct daily briefings, assign stations, and ensure proper staff deployment.
- Monitor inventory, guest supplies, and operational requirements to maintain adequate stock levels.
- Handle VIP arrivals and ensure guest preferences and special requests are properly executed.
- Coordinate and oversee restaurant event orders and group bookings.
- Address guest concerns promptly using effective problem-solving and decision-making skills.
- Support revenue generation initiatives while ensuring operational excellence and service consistency.
Requirements
- Proven experience in a five-star hotel or integrated resort environment.
- Strong knowledge of Food & Beverage operations and luxury service standards.
- Familiarity with Forbes Travel Guide standards is highly preferred.
- Excellent leadership, team management, and interpersonal skills.
- Ability to manage restaurant events, group bookings, and guest relations effectively.