About this role
Bailey Information Technology, LLC
Intermediate AV/VTC Specialist
Contingent Position - Anticipated Contract Award
Location
Onsite, EEOC Headquarters, Washington, DC; occasional travel to field offices
Labor Category
Audiovisual / Video Teleconferencing Support - Intermediate
Key Personnel
Yes
Staffing Basis
Full-time (1 position)
CLEARANCE / SUITABILITY REQUIREMENT: Public Trust - security clearance is required for this position.
Position Summary
Provides intermediate-level operational support for EEOC's AV/VTC systems and event production, working alongside the Senior AV/VTC Specialist and Production Engineer to sustain enterprise collaboration and event technologies.
Key Responsibilities
- Support daily operations, monitoring, and troubleshooting of enterprise AV/VTC systems across conference rooms and facilities.
- Assist with VTC endpoint, codec, DSP, and control system configuration and maintenance.
- Support Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence video conferencing and collaboration platforms.
- Coordinate connections between multiple locations; monitor audio/video quality; resolve connectivity and interoperability issues.
- Support live and virtual event production, including operating production equipment and assisting with recording/streaming.
- Assist with preventive/corrective maintenance, firmware updates, and lifecycle management activities.
- Document maintenance actions and system performance per established procedures.
Minimum Qualifications
- Minimum 6 years of experience supporting an environment similar to EEOC's.
General Requirements (All Positions)
- Must currently hold, or be able to favorably pass, a full-field five-year employment background investigation (SF-85P) prior to performing work.
- This is a Public Trust suitability requirement (OPM standards, 5 CFR Part 736), not a national security clearance.
- Acceptable command of the English language.
- Subject to Contractor-funded training of at least 40 hours/year in core competencies.