STRATEGIC ACCOUNT MANAGER

About Lepton Software: Lepton Software is a leading provider of Location Intelligence, Smart Mapping, and GIS-based software solutions, empowering enterprises across Telecom, BFSI, Government, Retail, and Automotive sectors. With over 25+ years of expertise, Lepton delivers innovative geospatial products, network planning solutions, and enterprise-grade digital transformation services across global markets. Our culture encourages ownership, collaboration, continuous learning, and customer-centric innovation.
(A) JOB SUMMARY The Strategic Account Manager will be responsible for driving revenue growth, and executive-level relationship management across key enterprise customers. This role manages a portfolio of top strategic accounts and is fully accountable for account success — from account strategy planning to renewals, cross-sell, and upsell.
As an individual contributor, the role requires strong coordination with internal stakeholders across product, solutioning, delivery, and customer success.
(B) JOB DUTIES & RESPONSIBILITY • Develop and execute account growth strategies for assigned strategic / high-value accounts aligned with annual revenue targets. • Build trusted relationships at CXO, VP, Director, Procurement, and Technical leadership levels to drive long- term partnership. • Identify and convert opportunities for upsell, cross-sell, multi-year renewals, and platform adoption across Lepton solution portfolios. • Lead quarterly and annual account planning, QBRs, EBRs, roadmap discussions, pricing negotiations, and commercials. • Maintain deep understanding of customers’ business priorities, digital transformation goals, and industry trends to position Lepton solutions as a strategic enabler. • Own full revenue lifecycle for cross sell and upsell: account penetration → proposals → negotiations → contracting → closure → invoicing follow-up with internal teams. • Closely coordinate with pre-sales, delivery, finance, and product teams to ensure project timelines, customer satisfaction, and retention. • Manage risk flags, churn signals, commercial deviations, and SLA performance proactively and escalate internally when needed. • Maintain accurate sales forecasts, pipeline visibility, CRM hygiene, and stakeholder dashboards. • Represent Lepton in leadership discussions, governance councils, and strategic partnership forums within assigned accounts.
(C) TECHNICAL KNOWLEDGE, SKILL-SET & QUALIFICATION • Bachelor’s degree mandatory; MBA (Sales, Marketing, IT, Business Management or related field). • 6+ years of experience in enterprise / technology / SaaS account management or strategic sales roles. • Proven track record of managing and scaling high-value enterprise accounts with multi-million annual revenues. • Experience handling complex B2B technology contracts, licensing models, and multi-country engagements is a strong advantage. • Ability to engage and influence C-level stakeholders and manage long sales cycles with a consultative approach. • Strong understanding of solution/value selling; exposure to GIS, location intelligence, SaaS, cloud, data analytics, or telecom tech is preferred. • Excellent communication, negotiation, and executive presence.
Why Join Us • Opportunity to be a part of the 10X growth story with Lepton SaaS products • Opportunity to drive business for cutting-edge Location Intelligence products impacting global brands and enterprises. • High-visibility role with strong performance-linked incentives and career growth potential. • Fast-paced and merit-driven work culture with opportunities to work on strategic industry verticals.