About this role
Ready to suit up as a Library Surveillance Security Guard
Requisition #249753
What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.
As a Library Security Guard, there is a high focus on customer service since you will be working with people all shift.
What's in it for you?
- Competitive hourly wage of $19.61/hr
- Permanent position: Friday and Saturday 10000-1730
- We will invest in you, covering the costs of continuing education through GardaWorld Academy
- Flexible schedules with various shifts available
- Career growth opportunities at GardaWorld
- Uniform provided at no cost
Responsibilities for Library Surveillance Security Guard
- Provide a visible security presence and patrol all floors during operational hours.
- Control access at library entrances, operate metal detection gates, and welcome visitors.
- Monitor security systems (CCTV, alarms, access control) and respond to incidents.
- Collaborate with library staff, Community Safety Hosts, and Crisis Workers to maintain a safe environment.
- Assist the public with information and directions in a professional manner.
- Follow opening/closing procedures, including securing doors, elevators, and rooms.
- Maintain visitor/contractor lists, logs, and reports of unusual occurrences
- Address incidents, provide first aid, and coordinate with emergency teams
- Write incident reports and communicate security concerns
- Answer questions in person or by phone
Qualifications for Library Surveillance Security Guard
- Be authorized to work in Canada
- Hold a valid Manitoba security license
- First aid certification an asset
- Exceptional customer service skills
- Proficient in basic phone & computer skills
- Strong customer service and communication skills (fluent in English).
- Skilled in conflict de-escalation, trauma-informed safety, anti-racism, and cultural awareness.
- Ability to remain calm and professional in emergencies.
- Physically and mentally fit for duties.
- Professional appearance and positive attitude
This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.