About this role
Job Type
Full-time
Description
Account Manager
Location: West Coast region-remote
Department: Sales
Employment Type: Full-time
The Account Manager at Thermcraft, Inc . plays a key role in driving sales growth by identifying new business opportunities, expanding customer relationships, and strengthening Thermcraft’s presence across the west coast region.
This position requires a technically minded, self-motivated individual who can translate customer needs into tailored heating and thermal process solutions.
Reporting directly to the Sales Manager, you will manage the full sales cycle — from prospecting and qualification through technical consultation, proposal development, and order close — while maintaining Thermcraft’s high standards of professionalism and customer care.
Key Responsibilities
- Identify, pursue, and secure new business opportunities within key markets including laboratory, aerospace, industrial heat treatment, and R&D sectors.
- Manage and grow relationships with customers to drive repeat business and brand loyalty.
- Conduct on-site customer visits, technical presentations, and equipment demonstrations at trade shows or customer facilities.
- Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
- Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
- Monitor market trends, competitor activity, and pricing to identify growth opportunities.
- Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
- Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.
Requirements
- Minimum 3–5 years of experience in industrial or technical sales (thermal processing, instrumentation, or manufacturing preferred).
- Proven ability to develop new businesses and maintain key accounts.
- Strong technical aptitude and understanding of engineered products or systems.
- Excellent communication, presentation, and negotiation skills.
- Proficient with Microsoft Office, CRM tools (Infor experience preferred), and digital communication platforms.
- Willingness to travel (domestic as required).
- Valid driver’s license.
Preferred:
- Experience selling furnaces, ovens, or heating elements to industrial or OEM customers.
- Understanding of thermal processing or materials testing applications.
- Bachelor’s degree in engineering
The Ideal Candidate
- A self-starter who thrives on building relationships and solving customer challenges.
- Professional, organized, and detail-oriented, with a commitment to follow-through.
- Comfortable in both hands-on technical discussions and strategic sales planning.
- Understands how to balance customer needs with company profitability and delivery capability.
About ThermcraftThermcraft, Inc. is a leading U.S. manufacturer of industrial and laboratory furnaces, ovens, and heating elements. For over 50 years, Thermcraft has built a reputation for precision, reliability, and customer service, providing thermal solutions to customers worldwide.Now, as part of the AECO family of companies , Thermcraft continues to grow through innovation, responsiveness, and commitment to excellence.
CORE VALUES:
· Do Right Always!
· Customer Centric Teamwork.
· Get it Done, Well & Timely.
· Drama Free Work Environment.
· Be Smart Grow & Learn, Stay Smart
Thermcraft is a 100% employee-owned company and an Equal Opportunity Employer, including disability and veterans.