About this role
Collision Center Estimator Responsibilities:
Inspect heavy duty trucks for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer
Evaluate necessity and cost of repairs
Collect insurance estimates after reviewing damage
Meet with customers to discuss damages, repair process and timeline and costs
Create accurate estimates that detail repair and labor costs
Place work orders detailing part replacements and repairs and enter into work management system
Maintain communication with customer and be available to answer questions throughout the repair process
Keep record of repair details and complete necessary paperwork
Effectively manage multiple repairs simultaneously
Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard
Complete final paperwork and payment with customer
Provide exceptional customer service at all times and create ongoing relationships with customers
IND-BS
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Premier Truck Group is an equal opportunity employer.