About this role
Growe welcomes those who are excited to:
- Manage payment providers from commercial handover through onboarding and ongoing cooperation;
- Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;
- Maintain regular communication with payment partners and support day-to-day operational requests;
- Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;
- Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;
- Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;
- Organize and prioritize multiple operational tasks and requests independently;
- Build further expertise within Payments and Account Management as the scope of responsibility grows.
We need your professional experience:
- 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;
- Experience coordinating onboarding, documentation, approvals, or other partner-related processes;
- Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;
- Upper-Intermediate English or higher.
We appreciate if you have those personal features:
- Structured and attentive to detail;
- Able to manage multiple priorities and stay organized;
- Proactive and comfortable taking ownership of tasks;
- Clear and confident in communication with internal teams and external partners.
We are seeking those who align with our core values:
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.