About this role
Position Summary
We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.
What Youll Do
- Maintain a visible presence throughout inpatient units, public areas, and entry points.
- Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff.
- Inspect and secure patient belongings during admission and return them upon discharge.
- Respond to emergencies, alarms, and disruptive situations with professionalism and calm.
- Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary.
- Operate and monitor security systems, including alarms and access control.
- Document shift activities and prepare incident reports as needed.
- Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.
- Participate in fire drills, emergency preparedness, and safety training.
What Were Looking For
- Education: High school diploma or equivalent required; associate degree in related field preferred.
- Experience: Previous safety/security work—especially in healthcare or long-term care—preferred.
- Skills:
Strong customer service and conflict de-escalation skills.
- Ability to remain calm under pressure and respond quickly to safety concerns.
- Requirements:
At least 21 years of age.
- Valid drivers license with clean driving record (no moving violations in past 3 years preferred).
- Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs.
Why Join Us
At Brook Lane, youll be part of a dedicated team working to make a real difference in peoples lives. Youll enjoy:
- Competitive pay and benefits.
- A mission-driven culture focused on compassion, respect, and excellence.
- Opportunities for ongoing training and professional growth.
Caring for our Team
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
- Health, Dental, and Vision Insurance
Coverage begins on the first of the month following your hire date .
- Life Insurance & Disability Coverage
Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind.
- Paid Time Off (PTO)
A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
- 401(k) Retirement Plan
Benefit from a robust company match to support your long-term financial goals.
- Education Assistance & Tuition Reimbursement
Support for your continued learning and career growth .
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
- Shift Differential Pay
Team members working off shifts may be eligible for additional pay .
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.