About this role
Responsibilities
- Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.
- Responsible for data extractions for Power BI usage.
- Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.
- Responsible for creating and maintaining technical documentations throughout the project lifecycle.
- Ensure service requests and incidents are resolved within SLAs.
- Perform study and implementation of new IT solutions to the business in a timely and quality manner.
- Provide guidance on other team member on newly implemented solution.
- Manage projects as assigned from time to time.
- Participate in the testing, training, implementation and post-implementation support for the projects.
- Investigate and resolve technical issues encounter by users.
- Work with IT vendors for application maintenance and technical services.
- Ad hoc duties assigned by Senior Manager.
Requirements
- Bachelor’s degree in Computer Studies, Information Technology or equivalent.
- 3 to 5 years of experience in Integrations and digitalization project.
- Experience in common B2B and B2C integration technologies (i.e. protocols and message standards, requirements and data mapping, API, visibility tools etc.).
- Experience in Crystal Report, Jasper Report, SSRS or any other reporting services.
- Excellent in SQL command, data analysis and database design.
- Knowledge of VBA, PL/SQL and Experience in Business intelligent tool. E.g. Power BI will be added advantage.
- Good understanding of Warehouse Management System (WMS) / Transport Management System (TMS) / any ERP Systems.
- Good understanding of the Software Development Lifecycle (SDLC) and Project Management.
- Strong analytical skills, problem-solving skills and communications skills.
- Effective communication skills / interpersonal understanding.
- Fluent in English (verbal and written).