Retail Associate

Sandbox VRSan Ramon, CaliforniaOn-siteFull-timeJunior, 1–2 yearsListed 1 week ago

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About this role

Who We Are:
 
We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?
 
Sneak peek of our store experience HERE.

What You Will Be Doing:

- Create Unforgettable Guest Moments

- Greet guests with energy and invite them into an exciting, welcoming environment

- Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

- Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

- Be a Tech & Experience Expert

- Master our proprietary tech and keep gear calibrated

- Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

- Communicate with management and tech support when issues arise, clearly and quickly

- Keep Things Running Smoothly

- Maintain a spotless, high-energy store that meets Sandbox VR standards

- Sanitize gear thoroughly and display materials/gift cards to brand expectations

- Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

- Egoless & Coachable: You take feedback well and pitch in wherever needed

- Adaptable & Proactive: You’re resourceful, self-driven, and good with change

- Team-Focused: You stay positive and celebrate group wins

- Reliable: On time, in uniform, and ready to shine

- Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs

- Weekend Availability: Required

- Experience: 1+ year in retail/hospitality

Benefits

- Paid sick time + 401(k) match

- Commuter benefits (transit + parking)

- Referral bonuses + employee discounts

- Free VR sessions

Note: Evening and weekend availability may be required depending on the business’ needs.