Senior Sales Coordinator

Overview

At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.  
 
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

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About the opportunity

Are you passionate about sales operations, data-driven decision-making, and leading high-performing teams? Join QIAGEN as a Senior Sales Coordinator Team Lead and play a key role in supporting our APEC commercial organization. In this regional role, you will combine hands-on operational expertise with team leadership responsibilities, ensuring the seamless execution of sales processes, contract administration, reporting, and stakeholder collaboration. You will work closely with Sales, Finance, Supply Chain, Customer Care, Legal, and Commercial Excellence teams to drive operational excellence and support business growth across multiple APEC markets.

Your tasks include

- Leading and coaching a team of Sales Coordinators while fostering accountability, collaboration, and service excellence across the region.
- Coordinating quotations, purchase orders, delivery follow-up, customer requirements, administrative activities, and issue resolution to ensure excellent customer support.
- Managing Salesforce (SFDC) and SAP reporting, dashboards, data validation, and data quality initiatives to improve business visibility and execution.
- Coordinating the preparation, tracking, renewal monitoring, and compliance of sales contracts and reagent-rental agreements.
- Acting as the operational bridge between Sales, Finance, Customer Care, Supply Chain, Legal, Service, and other key stakeholders across the APEC region.
- Supporting onboarding, SOP maintenance, governance activities, and capability-building initiatives within the Sales Coordination function.
- Driving continuous process improvements that enhance operational efficiency, reporting accuracy, compliance, and commercial execution.

Your profile

- Bachelor's Degree in Business Administration, Finance, Supply Chain, Commercial Operations, or a related field, or equivalent practical experience.
- Solid experience in sales coordination, sales operations, commercial operations, contract administration, or a comparable business support function.
- Previous experience leading, coaching, or coordinating teams in a regional, matrix, or multi-country environment.
- Strong expertise in Salesforce (SFDC) and SAP, including reporting, data extraction, validation, cleansing, and operational support.
- Experience managing quotations, purchase orders, pricing documentation, contracts, compliance requirements, and audit-ready processes.
- Advanced Excel and analytical skills with the ability to interpret complex data, identify opportunities, and recommend practical solutions.
- Fluent English communication skills; additional APEC language capabilities are advantageous.

What we offer

- Bonus/Commission

- Local benefits

- Referral Program

- Volunteer Day

- Internal Academy ( QIALearn )

- Employee Assistance Program

- Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.