About this role
We are seeking a highly motivated and detail-oriented Data Scientist Summer Associate to join the Member Insights & Experience Analytics team within Lending Strategy. This internship is designed for graduate-level students who are passionate about data science, machine learning, analytics, and improving customer experiences through data.
The Member Insights & Experience Analytics team serves as the voice of the member by leveraging advanced analytics to better understand member behaviors, preferences, and experiences across the lending lifecycle. The team combines member data, digital interactions, and voice-of-the-member feedback to deliver actionable recommendations that improve member engagement, satisfaction, and business outcomes. This work supports Lending leadership, product teams, operational partners, and member experience stakeholders.