Systems Engineer

Position Overview

MetroSys is seeking a Systems Engineer I who currently resides in the Greater Phoenix area to provide hands-on support for enterprise Microsoft and infrastructure environments.

This is an onsite, early-career engineering position offering exposure to Windows Server, Active Directory, Microsoft 365, virtualization, backup and recovery, cloud technologies, and enterprise infrastructure operations .

The ideal candidate has 1–3 years of IT infrastructure experience and is ready to move beyond traditional help desk support into systems engineering.

Key Responsibilities

- Administer and support Windows Server environments.
- Support Active Directory, DNS, DHCP, and Microsoft 365.
- Monitor servers, virtualization platforms, storage, backup systems, and infrastructure services.
- Assist with server provisioning, patching, upgrades, and lifecycle management.
- Troubleshoot Windows Server, authentication, virtualization, and infrastructure issues.
- Perform system health checks and preventative maintenance.
- Monitor backup jobs and assist with restore requests and disaster recovery testing.
- Support vulnerability remediation, security hardening, and compliance activities.
- Maintain accurate system documentation and operational procedures.
- Work alongside senior engineers on infrastructure projects and upgrades.
- Collaborate with networking, security, service desk, and cloud teams.
- Participate in scheduled after-hours maintenance as needed.

Required Qualifications

- Must currently live in the Greater Phoenix, AZ metropolitan area.
- 1–3 years of experience in systems administration, infrastructure support, or a similar technical position.
- Hands-on experience with: Windows Server
- Active Directory
- DNS and DHCP
- Microsoft 365

- Familiarity with VMware vSphere or Microsoft Hyper-V.
- Basic knowledge of backup and recovery technologies.
- Understanding of TCP/IP networking fundamentals.
- Basic PowerShell knowledge.
- Strong troubleshooting, communication, and documentation skills.
- Ability to work onsite in Phoenix five days per week.

Preferred Qualifications

- Microsoft Azure experience.
- Microsoft Intune or MECM/SCCM experience.
- MSP or enterprise infrastructure experience.
- Microsoft, VMware, or CompTIA certifications.
- Exposure to regulated or financial-services environments.