About this role
Finance Assistant O2C
Are you looking for a detail-focused finance role where your
work makes a real impact? We’re expanding our friendly and growing team and are
looking for a dedicated individual to join us. If you enjoy problem solving,
working with data and carrying out debt collection activity, this could be a
great fit for you.
Our team works closely together in a supportive, structured
environment where accuracy, trust and collaboration are key. We play an
important role in processing Accounts Receivable invoices, preparing banking
transactions, posting and reconciling payments, monitoring aged debt reports,
resolving disputes and helping to reduce customer debt. You’ll help ensure
activities are completed accurately and on time to provide an excellent service
to our client.
This role is hybrid, with the Newport office as your base location, and
you’ll be required to attend the office two days per week.
What you'll be doing:
- Processing
AR invoices, banking transactions and payment reconciliations accurately
and within agreed timescales.
- Monitoring
workloads to support service delivery and achieve Service Level Agreement
targets and key performance indicators, escalating issues where
appropriate.
- Taking
ownership of customer debt queries, disputes and issues within your remit
and working to resolve them effectively.
- Supporting
the production of management information to help identify issues and
contribute to continuous service improvement.
- Managing
your workload effectively while providing support to colleagues to help
achieve team objectives.
- Handling
enquiries via email and telephone, resolving them where possible or
escalating as required.
What you’ll bring:
- Strong
Microsoft Excel and Microsoft Word skills.
- Excellent
attention to detail and accuracy when handling financial and operational
data.
- Ability
to prioritise your workload and meet deadlines with appropriate support
when required.
- Strong
problem-solving skills and the ability to work independently while
adapting to changing priorities.
- Ability
to build positive working relationships with colleagues, clients and
stakeholders.
- Clear
and professional communication skills, both written and verbal.
It would be great if you had:
- Experience
working within a finance administration environment.
- Experience
delivering customer-focused service.
- Knowledge
of Oracle systems.
If you’re interested in this role but not sure if your
skills and experience are exactly what we’re looking for, please do apply, we’d
love to hear from you!
Although this role is advertised as full-time, we believe
that flexibility at work can promote work/life balance, increase your
motivation, reduce stress and improves performance and productivity. We support
different ways of working and can offer a range of flexible working
arrangements. So, if you’re interested and need to work flexibly, we encourage
you to apply and talk to us about what might be possible.
Employment Type: Full‑time, perm
Location: Newport – hybrid working, two days per week in the office.
Security Clearance Level: NPPV2.
Internal Recruiter: Becky.
Salary: £26,298 per annum.
Benefits: 25 days annual leave, plus BHols with the option to buy extra days, 4 x death in service life assurance, Health Cash plan, Pension, 3 days paid volunteering, 5 days paid carers leave and an opportunity to opt in for more specific benefits.
Loved reading about this job and want to know more about
the sector?
We’re a leading provider in the UK of re-imagined Business
Support Services powered by next generation technology. We combine the full
power of Sopra Steria’s Insight, Technology and Transformation capabilities to
deliver positive, meaningful and long-lasting outcomes for our clients. We’re
the partner of choice for organisations who are looking to tackle the most
complex problems with new solutions.
We empower our clients by providing innovative solutions and
commercial models that help them meet their business needs, drive operational
efficiencies, and deliver impactful value creation.