About this role
Pridestaff is looking for an entry level IT Technician for a Telecommunications company in the city of Temecula. You will be the first point of contact for technical issues and keep daily operations running smoothly This is a great opportunity to join a company that has been in business for many years and offers great benefits and opportunity for advancement. This is a Temp to Hire position Monday - Friday 8am - 5pm. Pay is $19-$23 depending on experience. Successful candidate will have at least 1 - 2 years of recent IT experience
Key Responsibilities
Troubleshooting: Diagnose and fix issues with Windows/Mac operating systems, basic hardware components, and printers. User Support: Assist staff via phone, email, or remote tools with password resets, software installations, and account setups. System Setup: Unbox, configure, and deploy new desktops, laptops, and mobile devices. Ticketing: Log, track, and update service requests using a help desk ticketing system. Escalation: Send complex or unresolved issues to senior IT staff or specialized teams.
Qualifications & Skills
Technical Basics: Understanding of Windows 10/11, Microsoft 365, basic networking (TCP/IP, DNS), and Active Directory. Soft Skills: Good communication, patience, and customer service skills to help non-technical users. Certifications: CompTIA A+ or similar foundational credentials are often preferred or helpful for getting hired. Education: High school diploma with relevant self-taught skills, or a degree in computer science or a related field
Compensation / Pay Rate (Up to): $19.00 - $22.00 Per Hour