Account Associate

Account Associate

Branch Location:   Charlottetown, PE / Montague, PE

At Provincial Credit Union, we’re more than a financial institution — we’re a people-first, purpose-driven organization, proudly recognized as one of   Canada’s Top 100 Employers for 2026 . Guided by our IMPACT values, we strive to create an exceptional employee experience where every team member feels supported, valued, and empowered.

As an Account Associate, you will play a key role in building strong member relationships and supporting the financial success of our business members. This role blends relationship management, lending expertise, and risk oversight, allowing you to make a meaningful impact while contributing to a collaborative team environment.

What You’ll Do

Build Trusted Relationships

- Deliver exceptional service and create positive, lasting member experiences.

- Meet with new and existing members to understand their needs and recommend tailored financial solutions.

- Identify opportunities to deepen relationships through lending, deposits, and complementary business services.

- Resolve member concerns professionally and proactively.

Support Lending & Portfolio Management

- Evaluate and process credit applications within established lending authority.

- Present financing proposals, coordinate loan documentation, and manage closings with accuracy and efficiency.

- Monitor and manage an assigned loan portfolio, including credit reviews, renewals, overdrafts, and delinquency follow-ups.

- Ensure compliance with lending policies, procedures, and risk management standards.

Contribute to a Collaborative Culture

- Partner with colleagues across the organization to support member needs.

- Participate in ongoing training and professional development.

- Support community initiatives and represent the Credit Union with professionalism.

- Maintain the highest level of confidentiality and integrity.

What You Bring:

Education & Experience

- Bachelor’s Degree in Business Administration or a College Diploma with a focus in Business/Commerce, Finance, Accounting or related field; or an equivalent combination of training and experience.

Skills & Attributes

- Relationship Management:   Possesses strong judgment and interpersonal skills to build and maintain effective working relationships with coworkers, partners and members.

- Financial Acumen:   Fundamental understanding of financial statements and their implications.

- Organizational Skills:   Strong organizational and multitasking skills, with attention to detail and the ability to process information accurately and efficiently.

- Adaptability:   Demonstrates a proactive approach to change, remaining flexible and positive while readily adjusting to new circumstances and effectively managing shifting priorities.

- Communication:   Excellent verbal and written communication skills.

- Microsoft Office:   Proficiency in Microsoft Office Applications.

- Valid driver's license and reliable vehicle required. Ability to travel to Montague twice per week is essential.

- This role may require travel to meet members at their place of business and between branch locations.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

- A People-First Culture:   Join a supportive team that values collaboration, positivity, and community impact.

- Competitive Pay & Bonus Program:   Market-aligned salary plus the opportunity for annual bonuses.

- Comprehensive Benefits:   Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.

- Work-Life Balance:   Three weeks’ vacation to start, plus four personal days and two volunteer days each year.

- Career Growth:   Tuition reimbursement, training opportunities, and career progression pathways.

- Extra Perks:   Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.

- Salary Range:  $60,410 - $71,070

Additional Information

- Bondability Requirement:   Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

- Closing Date: September 21st, 2026 .

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.