Event Coordinator

Position: Event
Coordinator

Department: Event Services

Position
Description : This position will manage all aspects of daily events, along with coordination
of production and/or exhibitor setup, tear down and departure for in-house
group business. To also serve as the
meeting planner’s advocate and liaison to all operational departments at Hotel.

Event
Coordinator Duties and Responsibilities:

· Show an approachable attitude and the
ability to be a role model serving as a positive voice of our brand.

· Foster exceptional team member
relationships and maintain working relationships with vendors or contracted
associates.

· Serve as the liaison between the
Client, Event Services Manager and other related operational departments at
Hotel.

· Maintain confidentiality of all
events, guests, and conference detailed information.

· Utilize Opera software for generation
of necessary documents to include Banquet Event Orders, Change Logs, and Daily
Event Lists.

· Develop and maintain program knowledge
by reviewing Group Resumes, Diagrams and Banquet Event Orders prior to group
arrival. Meet with Event Services
Manager to ensure issues or hot buttons for program have been identified,
resolved, and an action plan is in place.

· Coordinate and manage entire on-site program
with required operational departments to ensure on-site delivery of hotel
products and services according to group plans detailed in Resume, Diagrams and
Banquet Event Orders. These items
include but not limited to: directing
set-up; problem solving; welcoming guests; communicating with team members
to ensure that specifications are correct and in order; assisting vendor set up;
and overseeing the teardown process.

· Surveying meeting and banquet space
for accuracy detailed in Banquet Event Orders (BEO) and Diagrams.

· Proactively resolve potential meeting
or banquet room set issues by using available resources to meet client
requests. Ensure that room requirements
such as lighting, temperature, a/v equipment and room set meet client
expectations.

· Advise client on current status of
events and functions, including items pending and action items. Coordinate any changes necessary.

· Communicate changes that may arise
while groups are on property with the Event Service Manager and Event
Coordinator Team.

· Planning and execution of Golf Groups,
dependent on candidate’s experience.

· Attend and participate in staff
meetings as required.

· Communicate aspects that may better
our venues offerings and processes for special events.

· Perform other duties as assigned

Event
Coordinator Requirements:

· Possession of excellent communication
skills, written and oral

· Must be able to adapt to use Opera, Knowcross,
Concepts, Outlook, Social Tables, Safe Locks and Open Tables to aid in performing
daily tasks.

· Extremely organized and able to manage
logistics of multiple events simultaneously with tact and professionalism.

· High School Diploma or G.E.D.

· Some College or Hospitality Experience
preferred

· Computer skills at the Intermediate Level

Work
Hours and Postures:

· Days and hours may vary based solely
on the nature of the business demand, and will include weekends and holidays.

· Postures include: Sitting, Bending,
Stooping, Arm/Hand Movement/ Distant Walking – all are continuous up to 9 hours
in a 9-hour shift.

Reports
To:

· Senior Event Services Manager