Accounts Payable Specialist I

JOB SUMMARY: Work with AP Manager and Senior AP Specialist to ensure all carriers are paid in a timely manner while maintaining accurate data and nurturing relationships with carriers. The Accounts Payable Specialist is an entry-level accounting position that is responsible for all incoming phone calls, processing all Carrier invoices, and developing proficiencies in Mcleod, Navix and general accounting processes.

ESSENTIAL DUTIES

- Build and maintain positive relationships with carriers.

- Work collaboratively with the AP Manager, other Accounting teams, and Operations teams to ensure timely carrier payments and resolution of outstanding issues

- Cross train and ability to provide support to other roles within the accounting dept.

- Review and approve all carrier invoices and required backup documentation through Navix

- Research routine discrepancies to resolution, escalating where appropriate.

- Review and image all carrier quick pay invoices and required backup documentation.

- Check and respond accordingly to pay status and other miscellaneous requests.

- Answer all calls coming into the Accounting Department and handle them accordingly.

- Develop and continue to increase proficiency within McLeod, Navix, and general accounting principles.

- Reach out to carriers for paperwork when needed.

- Monitor Navix queues, aging reports, and payment statuses to identify and address issues proactively

- Complete and return aging reports requested from carriers and factoring companies.

- Handle all remittance requests from carriers and factoring companies.

- Process all direct deposit setups received via email.

- Send Rate Cons to carriers when requested.

- Ability to accurately respond to rate verification requests

- Ability to navigate work-flow process, follow through and resolve Refund Requests

- Maintain a commitment to the mission, vision, and values of EASE and demonstrate a commitment to high professional ethical standards.

- Ability to work in a fast-paced environment by remaining flexible and handling change with ease.

- Demonstrate efficient time management skills by being punctual and reliable.

- Maintain a commitment to the mission, vision, and values of the organization and demonstrate a commitment to high professional ethical standards.

- Display effective communication skills for both verbal and written correspondence, ensuring all communication is respectful, professional, and polite.

- Other duties as determined by management

Qualifications

Education & Experience

- High School Diploma or GED required.

- A bachelors degree and a minimum of 1 year related experience, or a associates degree and a minimum of 2-3 years related experience or a minimum of 4-6 years related experience preferred.

- Additional related trainings and certifications will be weighted on a case by case basis.

Additional Desired Skillset

- Customer service-related talents.

- Excellent communicator with a great phone presence.

- Constructive problem solver.

- Proficient in Outlook and Teams; intermediate in Excel and Word.

- Experience in transportation industry an asset, otherwise must be willing to learn a lot very fast.

- Ability to remain calm under sometimes stressful situations.

- Ability to adapt quickly to different situations and multi-task.