Care Manager- New Mexico ALB

The Care Manager works under the supervision of the Program Manager and Clinical Director/Supervisor. This position will focus on provision of person-centered services behavioral support services to increase independent living skills and positive community involvement for enrolled participants.

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

- Competitive pay

- Comprehensive benefits (health, dental, vision, Telehealth)

- Paid time off + 9 holidays

- Retirement plan options

- Tuition reimbursement + free CEUs

- Clinical supervision

- Wellness & employee assistance programs

- Mileage reimbursement for work related travel

- Public Service Loan Forgiveness (PSLF) - eligible employer

- Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Essential Functions:

- Providing individual interventions to develop or enhance a clients ability to make informed independent choices and increase independent functioning in the community

- Providing skills building and support related care plan goals that address symptoms and barriers

- Ensuring members and their identified supports have access to medical, behavioral health, pharmacology, and age appropriate resiliency and recovery support services

- Participates in coordination, development, and implementation of person centered care planning, safety planning, and relapse prevention planning as indicated.

- Demonstrating the ability to recognize and assess suicide potential and risk, physical health risk and provide appropriate responses in emergency/crisis situation.

- Demonstrating the ability to recognize and identify symptoms of mental illness and substance use.

- Participating as a member of a multi-disciplinary team approach to treatment and recovery.

- Providing comprehensive outreach, engagement techniques, and follow up to all assigned individuals.

- Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations.

- Providing services that are person-centered, culturally relevant, and are non-judgmental and welcoming to divers populations.

- Documenting all services provided within expected time frames, meets service definitions and regulatory standards, is person-centered and meets quality improvement goals.

- Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations.

- Demonstrating excellent organizational skills and effective use of time management.

- Consistently meets established client care measure expectation.

- Participating in and completing all required training courses in an accurate and timely manner.

- Attending and participating in supervision sessions and demonstrating the ability to apply supervisory recommendations to work performance.

- Provides in on-call and crisis response/support responsibility as assigned.

- Other: Completes other administrative support duties and special projects as developed and assigned.

Qualifications

Education and Experience:

- Masters Degree in a human service-related field OR

- Bachelors degree in a human service-related field and 1-year relevant experience working with the target population preferred OR

- High School Diploma or GED with a minimum of 3 years of experience working with the target population OR

- Certified Peer Specialist (CPS) or Certified Family Specialist (CFS)

- EXPERIENCE: Dependent on the type of education (see above). Entry-level position. Experience needs determined by hiring managers.

- OTHER: Valid drivers license and meets the driving privileges guidelines established in HR Policy 12.6 Vehicle Safety and Client Transportation,

Knowledge and Skills:

Demonstrated success in the following areas:

- Ability to manage time to meet all deadlines.

- Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately.

- Good verbal and written skills.

- Bilingual (English/Spanish) is preferred but not required.