Account Manager, OnShelf

Job Logistics Summary
Position: Account Manager, OnShelf
Location: Bentonville, AR

Who We Are:

SellCord is a leading agency specializing in the launching and scaling of brands of all sizes, exclusively on Walmart. As Walmart-approved partners, we are dedicated to helping brands thrive and succeed in the Walmart marketplace. With our in-depth expertise and unwavering focus on Walmart, we are recognized as the best in the industry.

About The Role:

We are seeking an experienced and driven Account Manager to support growth for OnShelf, our Walmart Marketplace business unit. This is a hybrid role is responsible for sustaining relationships with clients, onboarding new brand partners, and driving business development activities. You will play a critical role in expanding SellCord’s presence as the top Walmart Marketplace agency. Regular travel is required to meet with clients, attend events, and support relationship management.

Responsbilities:

- Responsible for onboarding, managing, and growing client relationships with a focus on delivering measurable business results within Walmart and Sam’s Club ecosystems
- Develop a deep understanding of client goals, product lines, and category strategies.
- Set up reporting dashboards, data integrations (Retail Link, Nova, Scintilla, etc.), and communication cadence.
- Serve as the main point of contact for all client communications and escalations.
- Build and maintain trusted partnerships with client teams, ensuring alignment on business priorities.
- Conduct regular business reviews highlighting performance, opportunities, and recommendations.
- Monitor account health, sales performance, inventory, and replenishment metrics.
- Partner with internal operations and analytics teams to resolve issues, improve forecast accuracy, and ensure consistent in-stock rates.
- Collaborate with Walmart and Sam’s Club buyer teams and replenishment partners when appropriate.
- Track KPIs related to sales performance, forecast accuracy, and operational metrics.

Skills and Qualifications
- Proven experience in relationship building, strategic communication, and negotiations
- Solid experience utilizing retail analytics and supplier tools including Retail Link, Nova, and Scintilla
- Solid accountability and ownership
- Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred
- Project management experience with cross functional collaboration
- Proven experience working with Walmart suppliers and/or brands

Why It's Awesome To Join SellCord:

- Be part of a fast-growing, innovation-driven company.
- Work with a global team committed to operational excellence.
- Competitive compensation package with vacation days, sick leave, and paid holidays.
- Opportunity to lead, optimize, and grow a high-impact accounting function.