Facility Maintenance Team Member - Sand Mountain Park & Amphitheater

FACILITY MAINTENANCE TEAM MEMBER - Sand Mountain Park & Amphitheater

SMP SFM, LLC

LOCATION: Albertville, AL

DEPARTMENT: MAINTENANCE

REPORTS TO: FACILITY MAINTENANCE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Facility Maintenance Team Member will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility , while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

- Maintain courts, office, and equipment as required

- Monitor for spills throughout the facility and clean as needed

- Clean all floor surfaces and glass in facility

- Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.

- Clean all guest seating and lobby area

- Facility trash removal

- Assist other departments as necessary

- Complete special projects, daily assignments and other duties as directed by management

- Provide courteous and friendly service to all guests with answers and directions as needed

- Have general knowledge regarding program options and facility events

- Be responsive to guest concerns and direct to appropriate Manager to resolve

- Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

- Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary

- Excellent communication skills, both verbal and written

- Ability to maintain focus in a high-volume, fast-paced environment

- Must have excellent guest service skills

- Must be detail-oriented and have outstanding organizational skills

- Ability to multi-task and prioritize

- Ability to remain calm and focused in difficult and stressful situations

- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members

- Must work well with others

- Must take personal initiative for the betterment of the team and facility

- Commitment to the safety and wellbeing of others

- Have sports experience or an interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

- Must be able to lift 40 pounds waist high

- May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions

- Facility has intermittent noise

- Will be required to operate a computer

- Must be able to walk intermittently

- Must be able to successfully complete our Utility Vehicle training program