Hotel Operations Manager

Job Summary:
We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment.

Compensation: $60,000 yearly salary

Key Responsibilities:

- Oversee the profitable management of the hotel.

- Coordinate marketing and advertising efforts to maximize revenue.

- Develop and maintain community relationships.

- Manage inventory and record-keeping.

- Handle staffing, training, and scheduling for hotel departments.

- Manage guest, employee, and property-related issues in a professional manner.

- Ensure availability to cover shifts in case of emergencies or call-outs.

- Maintain a motivating and team-oriented atmosphere.

Essential Job Functions:

- Supervise and coordinate hotel departments to meet high standards of service and quality.

- Ensure positive guest relations and deliver excellent service.

- Maintain and execute marketing and sales programs.

- Actively participate in local business and community affairs.

- Maintain the hotel in compliance with brand standards, laws, and regulations.

- Submit required reports on revenue, expenses, business volume, payroll, and assets.

- Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities).

- Ensure proper employee training, development, motivation, and performance reviews.

- Perform additional duties as assigned.

Experience/Training Required:

- Previous experience as an Assistant General Manager (AGM) or General Manager (GM).

- A combination of relevant experience and education is acceptable.

Benefits:

- PTO: 40 hours

- Sick Time: 40 hours

- Employee Discount