About this role
About the Role
The Facility Coordinator oversees the day-to-day facility and housing operations for U.S.VETS project-based and scattered-site housing. This role ensures housing units meet quality, safety, and regulatory standards while coordinating maintenance, inspections, landlord relationships, lease-up activities, and resident needs. The Facility Coordinator also supervises facility staff and helps maintain a safe, well-managed environment for veterans.
What Youll Do
Facility & Housing Operations
- Oversee the condition, safety, cleanliness, and maintenance of U.S.VETS housing units.
- Conduct regular inspections to ensure compliance with HUD Housing Quality Standards (HQS), OSHA, fire safety, and applicable housing regulations.
- Coordinate move-ins, move-outs, unit turnover, repairs, maintenance requests, and preventative maintenance.
- Establish maintenance schedules, manage work orders, and maintain accurate facility, equipment, and property records.
- Coordinate lease-up activities, landlord negotiations, lease agreements, and housing databases in partnership with the Operations Manager.
- Identify facility needs, develop cost estimates, and work with leadership to prioritize expenditures within budget.
Team Leadership & Compliance
- Supervise facility staff and ensure adherence to policies, safety standards, and performance expectations.
- Train staff on facility maintenance, safety procedures, emergency preparedness, and operational standards.
- Develop and maintain preventative maintenance and safety inspection programs.
- Maintain required OSHA, fire safety, and facility-related certifications.
- Lead and actively participate in the Health & Safety Committee.
- Monitor program and facility activities to ensure compliance with established policies and standards.
Resident & Community Relations
- Work with residents to address housing-related concerns, unit responsibilities, repairs, and property standards.
- Facilitate resident meetings and help resolve concerns or conflicts in a professional and timely manner.
- Build relationships with landlords, community providers, volunteers, and supportive service organizations.
- Partner with the Volunteer and Veteran Activities Coordinator to support resident activities, volunteers, and community engagement.
- Maintain information on available community and supportive services for residents.
Budget & Reporting
- Assist with facility maintenance budgets, expenditure tracking, cost estimates, and equipment recommendations.
- Maintain accurate records and prepare technical, operational, and statistical reports.
- Monitor facility goals, identify operational needs, and recommend improvements to policies and procedures.
Qualifications
What You Bring
- Bachelors degree preferred.
- Minimum 5 years of experience in facility management, property management, housing operations, or a related field.
- Minimum 2 years of supervisory experience in a related field. Two years of employment with U.S.VETS may substitute for supervisory experience.
- Experience with housing quality standards, facility maintenance, safety compliance, property operations, or landlord relations.
- Experience working with veterans and/or individuals experiencing homelessness preferred.
- Strong leadership, problem-solving, organization, and conflict management skills.
- Excellent written and verbal communication skills.
- Ability to work independently, take direction, manage multiple priorities, and collaborate effectively with staff, residents, landlords, and community partners.
- Proficiency with Microsoft Office and internet-based systems.
- Demonstrated personal and financial integrity.
- Valid drivers license required. Must meet company insurance requirements and complete required driver training.