About this role
We are HIRING! A distribution facility in Farmers Branch, TX is seeking a Sales Support Specialist to join the team! Submit an online application today to get started!
Shift and Work Schedule:
- Monday - Friday 8am - 5pm
Rate of pay for this position:
- $20-$24 per hour
Essential Job Responsibilities:
- Support the assigned sales representatives with daily status updates
- Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
- Troubleshooting transactions, order history, and online orders
- Key in orders from customers and salesmen (phone, fax, or email).
- Key in samples and returns
- Managing and set up online account
- Set up CPM and Rebate contracts
- Work closely with internal/external customers to build and maintain customer loyalty
- Provide basic product information to customers
- Understand product and service offering available to customers
- Some inside sales required
- Product training and research
- Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
- Other duties as assigned from time to time
- Provide exceptional customer service.
Requirements:
- Must have at least 6 months to 1 year of recent related experience
- Organizational skills and strong attention to details
- Strong verbal and written communication skills, bilingual a plus
- MS Office proficiency