About this role
Key Responsibilities
Analytics Leadership & Team Management
- Lead, mentor, and develop a team of Data Analysts, fostering a culture of accountability, continuous improvement, and professional growth.
- Prioritize analytics projects and reporting requests to align with organizational goals and operational needs.
- Establish standards, best practices, and governance for reporting, data management, and analytics processes.
- Conduct performance reviews, coaching, and career development planning for analytics team members.
- Collaborate with executive leadership to identify strategic opportunities where data can improve operational performance and business outcomes.
Reporting Strategy & Business Intelligence
- Oversee the development, maintenance, and delivery of reporting solutions supporting Sales, Service, Finance, Marketing, and Operations teams.
- Ensure the timely and accurate delivery of recurring reports and dashboards across all dealership locations.
- Partner with department leaders to define key performance indicators (KPIs), reporting requirements, and business intelligence needs.
- Guide the team's response to ad hoc reporting and analysis requests while maintaining prioritization and service levels.
- Present findings, trends, and recommendations to senior leadership in a clear and actionable manner.
Data Governance & Quality
- Establish and maintain data governance standards to ensure accuracy, consistency, and reliability across reporting platforms.
- Oversee data validation, reconciliation, and quality assurance processes across multiple business systems.
- Develop documentation standards for reporting logic, data definitions, processes, and analytics methodologies.
- Work closely with IT and business stakeholders to improve data integrity, system integrations, and overall data accessibility.
Dashboards, Automation & Process Improvement
- Lead the design and implementation of scalable dashboards and business intelligence solutions using Power BI and related tools.
- Identify opportunities to automate reporting, streamline workflows, and reduce manual processes.
- Evaluate and implement new analytics technologies, AI tools, and automation solutions to improve efficiency and insight generation.
- Partner with IT teams and vendors to enhance reporting infrastructure and support long-term analytics initiatives.
Required Qualifications
- 5+ years of experience in data analytics, business intelligence, reporting, or a related field.
- 2+ years of experience leading, mentoring, or managing analysts or analytics teams.
- Ability to work full-time on-site at our Florence, AL corporate office.
- Current residence in or near the Shoals area with the ability to commute daily.
- Strong knowledge of SQL, Power BI, Excel, Python, and modern business intelligence tools.
- Experience building and scaling reporting functions, analytics programs, or business intelligence initiatives.
- Experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, or Gemini to improve productivity, analytics workflows, and decision-making.
- Advanced Microsoft Excel skills, including pivot tables, lookups, formulas, data modeling, and analysis.
- Experience managing multiple priorities, stakeholders, and projects in a fast-paced environment.
- Strong leadership, communication, presentation, and problem-solving skills.
- Proven ability to translate complex data into clear business recommendations for leadership audiences.
Preferred Qualifications
- Experience managing analytics functions within automotive dealership operations.
- Familiarity with dealership systems such as CDK, Reynolds & Reynolds, Dealertrack, VinSolutions, Elead, Tekion, or vAuto.
- Experience with data warehousing, APIs, ETL processes, Power Query, and data automation tools.
- Understanding of dealership KPIs, including sales, inventory, fixed operations, F&I performance, customer retention, and service metrics.
- Experience developing analytics roadmaps, governance programs, and KPI frameworks.
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft Excel Expert (MO-201)
- SQL Certification
- Google Data Analytics Professional Certificate
- Project Management Professional (PMP) or similar leadership certification